“What does a “refurnished” case mean? Is it used? Also is there stock at the Union Square/14 street, New York, location?”

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• Yes, a refurbished case is used—but restored to working condition. There is no OtterBox retail store in Union Square or anywhere in New York City. OtterBox does not have access to other retailers' inventory, and we recommend contacting that retailer regarding their inventory.

  Answered by OtterBox Customer Support 4 months ago

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