Questions & Answers

Q: QuestionWhat if the charger stops working, will Best Buy send you a new one?

Asked 4 months ago by Charger.

This question was asked about the related product: Oura - Ring 4 - Smart Ring - Size Before You Buy with OR4 Sizing Kit - Size 9 - Rose Gold - (2024)

• A:Answer Only if you have a Best Buy Total Membership

  Answered 3 months ago by Anonymous

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Q: QuestionDoes it come with a charger?

Asked 5 months ago by Roger.

This question was asked about the related product: Oura - Ring 4 - Smart Ring - Size Before You Buy with OR4 Sizing Kit - Size 12 - Brushed Silver - (2024)

• A:Answer Yes it does come with charger and cable

  Answered 5 months ago by BernardD

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Q: Questioncan you return if some is wrong

Asked 5 months ago by llc.

This question was asked about the related product: Oura - Ring 4 - Smart Ring - Size Before You Buy with OR4 Sizing Kit - Size 7 - Gold - (2024)

• A:Answer Standard return policy is 15 days. Must be undamaged. If you have a paid Best Buy Membership, the return (and price-match) window extends to 60 days.

  Answered 3 months ago by Anonymous

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Q: QuestionDoes medicare help pay the cost

Asked 5 months ago by Anonymous.

This question was asked about the related product: Oura - Ring 4 - Smart Ring - Size Before You Buy with OR4 Sizing Kit - Size 8 - Silver - (2024)

• A:Answer I don’t know but a healthcare saving account (HSA) can be used on it!

  Answered 5 months ago by KaileeW

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Q: QuestionI bought a gold ring is it has not work after the first week it arrived, Can I get my money back?

Asked 6 months ago by Mimi.

This question was asked about the related product: Oura - Ring 4 - Smart Ring - Size Before You Buy with OR4 Sizing Kit - Size 15 - Gold - (2024)

• A:Answer You have 15 days to return per Best Buy.

  Answered 1 week ago by RonL

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Q: QuestionDoes the ring come with a charger?

Asked 6 months ago by Wade.

This question was asked about the related product: Oura - Ring 4 - Smart Ring - Size Before You Buy with OR4 Sizing Kit - Size 8 - Silver - (2024)

• A:Answer Yes. Has a charger in the box specific for your ring/size.

  Answered 6 months ago by Kelsy

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Q: QuestionCan this be worn while swimming?

Asked 7 months ago by nansea.

This question was asked about the related product: Oura - Ring 4 - Smart Ring - Size Before You Buy with OR4 Sizing Kit - Size 11 - Brushed Silver - (2024)

• A:Answer Yes the Oura ring is water proof, they actually have swimming listed under their activities list for workouts on the app

  Answered 7 months ago by RebekahE

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Q: Questiondoes it come with a charging dock or are the bought separately?

Asked 7 months ago by Anonymous.

This question was asked about the related product: Oura - Ring 4 - Smart Ring - Size Before You Buy with OR4 Sizing Kit - Size 4 - Silver - (2024)

• A:Answer Yes it comes with the charging dock

  Answered 7 months ago by RebekahE

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Q: Questiondoes it have fall detection?

Asked 7 months ago by a.

This question was asked about the related product: Oura - Ring 4 - Smart Ring - Size Before You Buy with OR4 Sizing Kit - Size 8 - Silver - (2024)

• A:Answer No.

  Answered 7 months ago by FelitosVerified Purchase

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Q: QuestionIf you loss weight, do you have to get a new one or is this covered with the “insurance “.

Asked 7 months ago by Fit.

This question was asked about the related product: Oura - Ring 4 - Smart Ring - Size Before You Buy with OR4 Sizing Kit - Size 10 - Gold - (2024)

• A:Answer I have not done this personally but I have seen other people get answers to this question saying some have spoken to Oura support and gotten an exchange (but had to try really hard) and others say no. So it depends who helps you, generally the answer is likely no.

  Answered 3 weeks ago by gabvar

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Q: QuestionIs this ring compatible with Samsung Health app?

Asked 7 months ago by Anonymous.

This question was asked about the related product: Oura - Ring 4 - Smart Ring - Size Before You Buy with OR4 Sizing Kit - Size 8 - Silver - (2024)

• A:Answer Yes and other health programs. I use Fitness Pal to track diet and exercise. Auro is compatible with Fitness Pal.

  Answered 7 months ago by JAWIG

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Q: QuestionIs there a special price for seniors

Asked 8 months ago by bebe.

This question was asked about the related product: Oura - Ring 4 - Smart Ring - Size Before You Buy with OR4 Sizing Kit - Size 5 - Silver - (2024)

• A:Answer Probably not, I don't have the answer about senior pricing. However, I was able to use FSA money for mine. I'm not sure I would have purchased this otherwise just because it is expensive for me and there's other things I can spend $300-$500 on that would make me happier, LOL but I was going to lose the FSA money so decided to get this Oura ring.

  Answered 3 weeks ago by user236433

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Q: QuestionDo FSA pay for it?

Asked 8 months ago by Anonymous.

This question was asked about the related product: Oura - Ring 4 - Smart Ring - Size Before You Buy with OR4 Sizing Kit - Size 7 - Silver - (2024)

• A:Answer You can use your FSA money. I had to purchase it with my own debit card and then submit a claim for reimbursement because best buy would not accept my FSA card. But your FSA will reimburse you. But just double check with your FSA company as everyone is different!

  Answered 7 months ago by JessicaB

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Q: QuestionHow much is the monthly subscription of the ora?!

Asked 8 months ago by Ao.

• A:Answer $5.99 a month or $70 a year

  Answered 8 months ago by Jb1989

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Q: QuestionDoes best buy have examples of the different color options on display?

Asked 8 months ago by Ringer.

This question was asked about the related product: Oura - Ring 4 - Smart Ring - Size Before You Buy with OR4 Sizing Kit - Size 8 - Silver - (2024)

• A:Answer It is going to depend on location. The local store here has them! Source: Best Buy Employee

  Answered 3 months ago by Anonymous

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Q: QuestionWhy is there such an extreme difference in price for the different finishes? I would prefer the gold but an additional $150 seems wrong.

Asked 9 months ago by Lindseyelle.

This question was asked about the related product: Oura - Ring 4 - Smart Ring - Size Before You Buy with OR4 Sizing Kit - Size 14 - Silver - (2024)

• A:Answer The materials used in each finish are different. You should look at Oura's website to learn exactly what materials are used. With that being said, the gold shows scratches more easily and I would recommend against it if you have an active lifestyle.

  Answered 9 months ago by RyanN

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Q: QuestionThis is real gold?

Asked 10 months ago by Dina.

This question was asked about the related product: Oura - Ring 4 - Smart Ring - Size Before You Buy with OR4 Sizing Kit - Size 7 - Gold - (2024)

• A:Answer It is not

  Answered 3 weeks ago by gabvar

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Q: QuestionI would like to give this as a gift but I am not sure about the size…can the person I’m giving it to exchange it for a different size if necessary?

Asked 10 months ago by KimH.

This question was asked about the related product: Oura - Ring 4 - Smart Ring - Size Before You Buy with OR4 Sizing Kit - Size 8 - Gold - (2024)

• A:Answer Yes, they would be more than happy to exchange it for another size.

  Answered 10 months ago by Anonymous

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Q: QuestionDo they have half sizes also

Asked 10 months ago by Anonymous.

This question was asked about the related product: Oura - Ring 4 - Smart Ring - Size Before You Buy with OR4 Sizing Kit - Size 8 - Silver - (2024)

• A:Answer No

  Answered 10 months ago by Anonymous

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