“Hi. I just bought the Shaver. On my first use., it didn't remove the hair but shaved it the way razor shaves. After shaving you can see the hair left in the skin, didn't remove the whole hair. It breaks the hair where you can ise the twizler remove.”

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• did not find this to be true.

  Answered by ClarenceL 2 years ago

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• Hello, Chris! Remove the cap and check that the outer foil is free from deformities, cracks and damage before use. The shaver may not operate at an ambient temperature of approximately 0 °C (32 °F) or lower. For the best results, move the shaver in back and forth motion, while keeping the shaver head at a right angle (90°) to your skin. If you’re open to discussing it further, please get in touch with Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. -C

  Answered by Panasonic Team 2 years ago

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