Questions & Answers

Q: QuestionIs this Panasonic trimmer designed to be hypoallergenic?

• A:Answer Yes, the Panasonic trimmer is designed with hypoallergenic stainless steel blades to help prevent irritation.

Q: QuestionWhat is the maximum runtime on this Panasonic trimmer?

• A:Answer The Panasonic trimmer has a maximum runtime of 90 minutes.

Q: QuestionDoes the Panasonic trimmer come with a travel pouch?

• A:Answer Yes, the Panasonic trimmer includes a travel pouch.

Q: QuestionWhat kind of blades does this Panasonic trimmer have?

• A:Answer This trimmer uses sharp, dual-edged stainless steel blades.

Q: QuestionHow do you clean this Panasonic trimmer?

• A:Answer This Panasonic trimmer features a vortex cleaning system. Just hold it under running water and the water spins through the cutter head to clean it.

Q: QuestionOn the Panasonic website, model is Panasonic ER-GN30-K. What is the difference between the ER-GN30-H and ER-GN30-K? Is K a newer model?

Asked 4 years ago by scratchbaker.

• A:Answer The -K (with a blue ring) is an older model than the -H. I had both and they are exactly the same but different color.

  Answered 4 years ago by KuravainaVerified Purchase

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Q: QuestionWhat kind of charger is required and is it included with the device?

Asked 2 years ago by Dan.

• A:Answer It one uses AA battery. Not included. Great nose and ear trimmer.

  Answered 2 years ago by JerryVerified Purchase

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Q: Questionwhat is the warranty on this

Asked 2 months ago by BCFL.

• A:Answer Hi there! The ER-GN30-H trimmer has a 2-year manufacturer's warranty which applied from the date of purchase. We hope this information will be useful! - S

  Answered 2 months ago by Panasonic Team

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Q: QuestionDoes it vacuum hair into it?

Asked 4 months ago by KMB.

• A:Answer Hello there! The ER-GN30-H trimmer does not vacuum the hair into the trimmer body. - S

  Answered 4 months ago by Panasonic Team

  
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Q: Questionwhat is the country of origin? where was this product made?

Asked 3 years ago by Richard.

• A:Answer Made in Thailand.

  Answered 2 years ago by jerryVerified Purchase

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Q: QuestionI did not see the answer to my response.

Asked 4 years ago by Anonymous.

• A:Answer If you need further guidance, kindly let us know and we will happily assist you. You can contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST.

  Answered 4 years ago by Panasonic Team

  
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Q: QuestionI purchased a trimmer from Amazon July 10, 2020. I am having problems it does not work. I have tried 3 difference batteries.

Asked 4 years ago by Anonymous.

• A:Answer In order to assist you with your unit, we recommend you to contact us on shop.panasonic.com/livechat MON-FRI; 9AM-5PM EST.

  Answered 3 years ago by Panasonic Team

  
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