“Ok, So if my touch screen and speakers aren't working it the computer? Need to take back to store?”

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• Make sure you have run a Windows Update and then try again. Recently we lost the touchscreen ability and I researched and found that an update was needed.

  Answered by ckayakne 6 years ago

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• Yes, it does seem as if there could be a driver issue if you are having an issue with both the display and speakers.

  Answered by HP Team 6 years ago

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