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Questions & Answers

Your price for this item is $99.99
The comparable value price is $159.00
Page Showing 1-10 of 10 questions
  • QuestionAre there any notifications sent to your phone?

    • Answer This smart pet feeder sends notifications to your phone when the food level is low, if the power goes out, or if the desiccant bag needs to be replaced.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan you record personalized voice messages for your pet?

    • Answer Yes, you can record a personalized voice message up to 20 seconds long to remind your pet that it's mealtime.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the maximum size of kibble that can be used?

    • Answer The kibble size should not be larger than 12mm (0.47 inches).
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow does the feeder prevent food stacking?

    • Answer The feeder automatically detects and analyzes the remaining food in the food bowl to prevent food stacking.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the food capacity of the feeder?

    • Answer The food capacity of the feeder is 21 cups.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhy does the feeder have a dual hopper design?

    • Answer The dual hopper design allows you to use different types of food, accommodating various dietary preferences and needs.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this feeder accommodate wet food

    Asked by Anonymous.

    • Answer The PETKIT YumShare Dual-Hopper feeder is designed only for dry kibble or freeze-dried kibble. Wet food isn't supported and can cause blockages in the food passage. For the best performance, please keep the food hopper dry and use kibble within the recommended size limits: Dry kibble: no larger than 12 × 12 mm (0.47 in) Freeze-dried kibble: no larger than 9 mm (0.35 in) The feeder also comes with two separate hoppers, so you can store different types of dry or freeze-dried kibble without mixing flavors.

      Answered by Petkit Team

  • QuestionIf this needs to be replaced - where do we buy the desiccant bag ?

    Asked by desiccantbag.

    • Answer Thank you for your inquiry! We recommend purchasing the desiccant directly from our official website: 🔗 https://petkit.com/products/desiccant?variant=40968752693388 For added convenience and savings, you might also consider our Subscribe & Save plan. This subscription service provides: 1. Automatic deliveries (never run out of essentials) 2. Exclusive discounts (save on every order) Feel free to reach out if you need assistance with your order—we're here to help!

      Answered by Petkit Team

  • QuestionIs the tray dishwasher safe.

    Asked by SZ.

    • Answer Please note that the entire machine, including the tray, is not dishwasher safe. We recommend cleaning it manually with a soft cloth and mild detergent to maintain its functionality and longevity.

      Answered by Petkit Team