“One says backlight can turn on and off. Another says it's on all the time. Mine has yet to have a backlight. Is there a magic trick, or something?”
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Hello Valued Customer, thank you for your question. This remote has a backlight that turns on as any button on the remote is pushed. If it stays on then this remote is defective. We would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjoy our products to their full potential. At your earliest convenience, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4
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