Questions & Answers

Q: QuestionIf it is too long can you cut this like you can the other light strips?

Asked 5 years ago by Paul.

• A:Answer No, you cannot cut it unless you don’t want it to work anymore.

  Answered 5 years ago by Catalyst

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWill this new gradient light strip be compatible with all Hue Bridge generations, or only specific generations? Thanks

Asked 5 years ago by TJTinOH.

• A:Answer This will require the V2 Hue Bridge. The required sync box requires V2. The V1 bridge is no longer supported.

  Answered 5 years ago by TheSwartz

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhen do you along with the manufacture expect to have new inventory across the 55”, 65”, and 75”+ line up?

Asked 5 years ago by Mediaocean.

• A:Answer Yes of course

  Answered 1 year ago by DavidEstebandc

  Helpful (0)Unhelpful (1)ReportAnswer this question

Q: QuestionWill this work on a 42 inch tv?

Asked 5 years ago by tammy1011.

• A:Answer Yes it will. You just have either put it higher or lower on the back of the tv

  Answered 5 years ago by ChrisVerified Purchase

  Helpful (1)Unhelpful (1)ReportAnswer this questionShow more answers (2)

Q: QuestionCan this be used without the Hue HDMI Sync box? I have no need or desire for the color changing / synchronized light thing. I only want it to throw a soft white light to the sides & above my TV.

Asked 5 years ago by Chip.

• A:Answer You should look at the regular led strip if you only want a solid color.

  Answered 5 years ago by Catalyst

  Helpful (0)Unhelpful (1)ReportAnswer this question

Q: QuestionWhen is the release date?? When it will be in Best Buy stores??

Asked 5 years ago by Xtian.

This question was asked about the related product: Philips - Hue Play Gradient Lightstrip 65" - Multi

• A:Answer I wanted to buy through BB but says sold out but you can still buy it through philips website and ships mid october.

  Answered 5 years ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes it physically connect to hdmi sync box? Or does it only plug into power and it syncs wirelessly with hdmi sync box?

Asked 5 years ago by Dima.

• A:Answer Just plugs into a power source, then syncs wirelessly to the sync box

  Answered 5 years ago by Anonymous

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow long is the light strip itself?

Asked 4 years ago by Nick.

This question was asked about the related product: Philips - Hue Play Gradient Lightstrip 65" - Multi

• A:Answer The strip is the length of the tv

  Answered 4 years ago by Cookt70

  Helpful (0)Unhelpful (3)ReportAnswer this question

Q: QuestionWhen are these going to be back in stock? The scalpers are reselling the ones they bought up at twice the retail price.

Asked 5 years ago by desertgurl.

This question was asked about the related product: Philips - Hue Play Gradient Lightstrip 65" - Multi

• A:Answer Best Buy, when?

  Answered 5 years ago by Mediaocean

  Helpful (0)Unhelpful (3)ReportAnswer this question

Q: QuestionWhen will the 75” strip be in stock again?

Asked 5 years ago by Jay.

• A:Answer It’s in stock now

  Answered 5 years ago by nswer

  Helpful (0)Unhelpful (6)ReportAnswer this question