Questions & Answers

Q: QuestionCan I use 2 of these around a 120 inch diagonal projector screen? Will the hue sync app let me place one on the left (bottom, middle, and top) and one on the right (bottom, middle, and top)?

Asked 5 years ago by jophill6.

• A:Answer Unfortunately no, they don’t allow you to put them side by side. Here’s a video explaining it https://youtu.be/wONayxL4xTY

  Answered 5 years ago by POTUS

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI have a 70 inch tv so which length would u recommend the 65 or 75. Also if I wanted to watch normal tv or Netflix will the lights still sync to whatever I’m watching?

Asked 4 years ago by Nick.

This question was asked about the related product: Philips - Hue Play Gradient Lightstrip 65" - Multi

• A:Answer Hello Nick, These lights don't go all around the TV. I have a 65" TV which I bought the lights for is and I still have around 4 inches on each side to the bottom. My suggestion is to buy the 75" and this way you will have more lighting coverage. Remember, you will need to buy the Hue Sync Box to have full functionality.

  Answered 4 years ago by HectorVerified Purchase

  Helpful (3)Unhelpful (0)ReportAnswer this question

Q: QuestionWill this work with a flush mounted TV like the Samsung Frame TV?

Asked 5 years ago by QWOP.

• A:Answer You need a 1 inch off the wall for it to work.

  Answered 5 years ago by ChrisVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this question

Q: Questioncan you reuse these on different surfaces or do the clips only stick to one surface?

Asked 5 years ago by questionpls.

This question was asked about the related product: Philips - Hue Play Gradient Lightstrip 65" - Multi

• A:Answer You wouldn't be able to take the clips/guides off and immediately reattach them to something else, you would need to replace the double sided tape which is pretty simple overall if you ever had to move them.

  Answered 5 years ago by McScruffy

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat is the exact length of the strip? (I am really wanting to try this on a 50".)

Asked 5 years ago by Jimmy.

• A:Answer Height 0.63 inch Length 85.2 inch Width 0.67 inch These specs I got from Philips directly. I hope this helps.

  Answered 5 years ago by TravisTragedy

  Helpful (2)Unhelpful (0)ReportAnswer this question

Q: QuestionI currently have a 65 LG CX and love the 65inch hue gradient. I was thinking of buying the LG 77inch C2 and wondering if the 75inch hue gradient would work? Since its 2 inches shorter I'm thinking it wont.

Asked 2 years ago by Anonymous.

• A:Answer Hi ye it will work I have an 85 inch tv just lower it a bit

  Answered 2 years ago by FranciscoLVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is the difference between "White & Multi"? I see the "White" does "Multi" as well. So why the difference? I have a 75 inch Samsung Q series tv. The ONLY Hue Play Gradient lights available for a 75 inch tv is "White". Why is that? I want Multi

Asked 2 years ago by Anonymous.

• A:Answer It is the same thing

  Answered 2 years ago by FranciscoLVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: Questionhow important is having a white or off-white wall color behind the TV? My walls are a tan/khaki color.

Asked 3 years ago by David.

This question was asked about the related product: Philips - Hue Play Gradient Lightstrip 65" - Multi

• A:Answer That doesn’t matter at all. These lights are awsome and can adapt in any background wall color. Check the pic, my walls are not white.

  Answered 3 years ago by extremplayer101Verified Purchase

  • 
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionI am interested in putting this in the trey of a game room. Can you connect multiple strands together?

Asked 3 years ago by TreyLighting.

• A:Answer No you can not connect multiples together of this kind. It is made to hang around the back of your TV.

  Answered 3 years ago by DukesVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionI have a 77" TV. Someone recommended I get the 65" light strip. Is this accurate? I don't think the 75" will overhang. Thoughts?

Asked 3 years ago by popcorn.

• A:Answer No that's not accurate. The 75" is made for TV's 75 inches and larger so 75" should be perfect for your 77" TV.

  Answered 3 years ago by Cedric

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionAnyone know how long the power cable is? I need it to go behind the walls so it has to go over and under which requires some extra length

Asked 4 years ago by Badger.

This question was asked about the related product: Philips - Hue Play Gradient Lightstrip 65" - Multi

• A:Answer The total length of the power cable and power box is approximately 59”. However, if you need to extend it, you can purchase a compatible 6’ extension on Amazon. It is the UpBright 3Pc x 6ft Extension Cord Cable Compatible with Philips Hue Play Light Bar Smart Light Bulb Accessory. ($15 for a bundle of 3-they also can be purchased individually) Hue makes extension cables for $15-20, but are usually 16’ long if necessary. This cable can be purchased here at Best Buy. Hope this helps!

  Answered 4 years ago by Dizfan5Verified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I use the phillips hue gradiant 55" on an 65" TV? Any advice is appreciated

Asked 4 years ago by Sean.

This question was asked about the related product: Philips - Hue Play Gradient Lightstrip 65" - Multi

• A:Answer i have the 65" gradient strip on my 65" inch TV and it fits really well. i'm thinking if you put the 55" strip on your 65" inch TV it might be a bit short and you may not be please with it since the colors don't go all the way down the sides. the other option would be if using the 55" inch, don't go out to the edge of the TV but rather in more of the back of the TV and it will get more of the sides. just a thought.

  Answered 4 years ago by ChristinaVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI would like use this but i am currently using a samsung tv that is internet compatible and i have just downloaded the apps i use, Hulu, Netflix, and so on. I didnt know if since it is not going through an apple tv or fire tv if it is still compatible

Asked 4 years ago by RobertH.

This question was asked about the related product: Philips - Hue Play Gradient Lightstrip 65" - Multi

• A:Answer This is will not work with the apps on the TV. It has to be through an HDMI input and you have to purchase the Hue Play Sync box to use these lights. Once you connect your Play box, and Hue lights you have and this gradient light strip can be added to the entertainment section in the Hue App. You will have to use the Hue Sync app also for setting up the system. It's not complicated and pretty straight forward. What you will end up with is a extremely great add on to your TV experience. Hope this helps and you decide to give it go, you won't be sorry for the investment.

  Answered 4 years ago by Tomsdiner39

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionMy TV is mounted- cables are routed through wall behind the TV to a separate location in the room. Is there a way to extend the power cable? I see that it is only 1.5m. Secondly, I assume that the HDMI sync box connects to the LED lights via HDMI cable?

Asked 5 years ago by juicebox870.

• A:Answer When it comes to extending the power cable, that is not an option currently. And when it comes to connecting, the lights do not connect to the sync box physically. The lights are connected to the sync box through the bridge wirelessly.

  Answered 5 years ago by Blackstone753Verified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWill this work on a 98 inch Samsung tv?

Asked 2 months ago by Anonymous.

• A:Answer I used it on my 98' Samsung. You can mount it however fits best for your TV. I have 2 multi color play bars behind my TV as well so it works great.

  Answered 2 months ago by RoslynMVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill the strips work on a 100 TV screen?

Asked 4 months ago by Anonymous.

This question was asked about the related product: Philips - Hue Play Gradient Lightstrip 65" - Multi

• A:Answer I have a 75" Light strip and mounted it on a 98' Samsung. I do have 2 multi color play bar lights back there as well so it all works.

  Answered 2 months ago by RoslynM

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhere is the serial number located?

Asked 6 months ago by Hunter.

• A:Answer The serial number for a Philips Hue Play Gradient Lightstrip is located on the sticker on the back of the small, rectangular power conductor (or "RF-box") that attaches to the light strip's cable.

  Answered 6 months ago by Answered by Philips

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI have a bridge and the hue sync app on my Samsung tv. It is able to match the colors of the screen to my ceiling light bulbs without the sync box. Will it also work with the light strip or will I need to buy a sync box?

Asked 9 months ago by RebekahC.

This question was asked about the related product: Philips - Hue Play Gradient Lightstrip 65" - Multi

• A:Answer If you're using the Hue App through the Samsung TV you do not need the Sync box.

  Answered 8 months ago by Answered by Philips

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow much space is required at a minimum behind a mounted TV to use this? Is there an ideal amount of space above the minimum? I have a slim mount and trying to determine if this will work or if I need to get a new mount first.

Asked 1 year ago by HueFan.