Questions & Answers

Q: QuestionIs the projector supposed to automatically turn down the volume on blue tooth speakers? I have had this happening to me since I set it up. When I press the volume buttons on the remote control the volume increases but decrease again after 5 minutes.

Asked 4 years ago by Mardio.

Q: QuestionWhere can I purchase a replacement remote? My dog destroyed mine.

Asked 4 years ago by R1234.

Q: QuestionDoes it come with a remote? To change inputs, volume, turn on or off, and other settings. I'm looking to purchase asap. But I plan on mounting it from a ceiling or shelf up high. Not looking to use a ladder every time.

Asked 4 years ago by Anonymous.

• A:Answer Yes

  Answered 4 years ago by IGA007Verified Purchase

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Q: Questionwhat is the throw distance ceiling mounted

Asked 4 years ago by WesleyP.

Q: QuestionWhat is the Input power specification for this projector? Does it work on 220v 240v?

Asked 4 years ago by Charan.

Q: QuestionIs there a warranty?

Asked 4 years ago by Tinkuis.

Q: QuestionIs this multivoltage? Will this work on 220 v power?

Asked 4 years ago by Pogi.

Q: QuestionWhat is the difference between the NeoPix prime and the pixie / pixie plus ? I can't find a comparison anywhere.

Asked 4 years ago by ron661.

• A:Answer Hello, we don't sell any product with the name Pixie/Pixie PLus.

  Answered 4 years ago by PhilipsProjection

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Q: Questionis it wireless?

Asked 4 years ago by smalls.

• A:Answer No. It uses an HDMI connector.

  Answered 4 years ago by NDmomVerified Purchase

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Q: QuestionDoes the Neo have a threaded receptacle to accept a tripod?

Asked 4 years ago by Anonymous.

• A:Answer Yes sure! There is a screw for that

  Answered 4 years ago by PhilipsProjection

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Q: QuestionI want to get this to put in my den in my backyard. The distance from my house and the den is about 25-30 ft so will this still connect through bluetooth/wireless and work? And does this connect easily to iphones and androids? My house has both devices.

Asked 5 years ago by DKZ123.

• A:Answer Hello, Concerning the Wifi reception, this depends a lot on your router, the location and also the signal. Concerning the Android/iPhone connectivity: yes it is very easy to connect

  Answered 5 years ago by PhilipsProjection

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Q: QuestionIs this capable to watch movies through a galaxy s9 and put sound through a jbl charge 3?

Asked 5 years ago by R2d2.

• A:Answer Hello, Yes sure! First you need to use a USB-C to HDMI cable from your phone to the projector. Concerning the sound, you can directly pair your phone to the BT speakers as your phone will be the source.

  Answered 5 years ago by PhilipsProjection

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Q: QuestionDoes it have horizontal keystone adjustment so you can place it at an angle?

Asked 5 years ago by CC.

• A:Answer Hello! You have the vertical keystone to place the projector with an up down angle.

  Answered 5 years ago by PhilipsProjection

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Q: QuestionHi! Can you connect video game consoles (xbox, nintendo) to this projector?

Asked 5 years ago by Vmil.

• A:Answer Hello! yes sure! You can plug it via the HDMI port

  Answered 5 years ago by PhilipsProjection

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Q: QuestionCan this play video from an iphone, Blu-Ray player and a Roku? If so, how does each connect to the NeoPix?

Asked 5 years ago by gejdad.

• A:Answer Hello! Yes sure you can connect via an HDMI cable Iphone and Ipad: lightning to HDMI Blu-Ray: HDMI Roku: you can directly plug the Roku stick on the HDMI and USB ports

  Answered 5 years ago by PhilipsProjection

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