Questions & Answers

Q: QuestionWhat comes with this Philips Norelco shaver?

• A:Answer This shaver includes a quick clean system, a travel case, and a pop-up trimmer.

Q: QuestionDoes this electric shaver have a quick charge option?

• A:Answer Yes, you can quick charge the shaver for 5 minutes to get enough power for a single shave.

Q: QuestionCan I use this shaver in the shower?

• A:Answer Yes, the Philips Norelco 9500 is designed for both wet and dry usage.

Q: QuestionHow long does the battery last on this Philips Norelco shaver?

• A:Answer The Lithium-ion battery in this shaver provides up to 50 minutes of cordless shaving after a one-hour charge.

Q: QuestionWhat type of blades are on the Philips Norelco 9500 shaver?

• A:Answer This shaver uses Dual SteelPrecision self-sharpening blades.

Q: QuestionHow does this compare with Prestige models as far as quality and comfort of shave? What is the difference between shaver heads?

Asked 4 years ago by BLD100.

• A:Answer Hello! The new Philips Norelco Shaver 9500 shaver's shaving system is Dual SteelPrecision blades while the Shaver S9000 Prestige is NanoTech precision blades. The Philips Norelco Shaver 9500 delivers a smooth and close shave while reducing skin irritation, more close than the previous 9000 Series models. This new shaver now comes with Motion Control and Smart Hair sensors. Additionally, it comes with an advanced OLED display and a cleaning pod. The shaving head is now angular, unlike the Shaver S9000 Prestige.

  Answered 4 years ago by Answered by Philips

  
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Q: QuestionIs the razor plastic or metal

Asked 4 years ago by JL75.

• A:Answer Hello! The handle has a rubber grip and the rest of the body is made of metal.

  Answered 4 years ago by Answered by Philips

  
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Q: QuestionIs this shaver made from Netherlands?

Asked 3 years ago by Anonymous.

• A:Answer Yes, it is.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionShould I purchase the s9000 Prestige or the 9500 model? Which is the newer and better model?

Asked 3 years ago by unserstandment.

• A:Answer 9500 is newer with more features

  Answered 3 years ago by KellyVerified Purchase

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Q: QuestionAre accessories in the bundle only difference between S9985/84 & S9987/86? No diff in rajor or blades?

Asked 3 years ago by Comedian.

• A:Answer Hello! Yes, the Philips Norelco Shavers S9985/84 and S9987/85 have the same features and shaving system. Only the S9987/85 comes with a charging stand.

  Answered 3 years ago by Answered by Philips

  
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Q: QuestionWhat settings are adjustable?

Asked 4 years ago by zeus2ez.

• A:Answer There is a pressure feedback setting you can adjust based the pressure you want to apply to your face. It has auto-adjusting settings via a sensor that detects your hair density - and then controlling the speed of the cutting heads.

  Answered 4 years ago by TechMatcher

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Q: QuestionDoes this include a charging stand? It seems not. If not, can I buy a charging stand for this, separately?

Asked 4 years ago by Soonwoo.

• A:Answer Hello No, the Philips Norelco 9500 Series shaver does not include a charging stand. The charging stand from the Series 9800 - S9987/85 is compatible with it and it will be available soon.

  Answered 4 years ago by Answered by Philips

  
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Q: QuestionHow to clear/remove the cleaning reminder from this shaver's display when not using the cleaning pod after a shave? (Not convenient to carry cleaning pod, especially when opened, when travelling).

Asked 3 years ago by TomAsks.

• A:Answer The display reminder is not for using the cleaning pod, which is done once a month or so. The cleaning reminder is to remind you to rinse the shaving head under running water after every shave. The unit is waterproof-before shutting the unit off, rinse the head under the faucet. Then shut off the unit and open the shaving head. Either the top comes off the bottom of the head, or there's a button to push and the top hinges up. Check your manual. This is important as the hair chamber, between the top and bottom of the shaving head, gets full.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: Questiondo you plug it in to recharge?

Asked 3 years ago by frank.

• A:Answer Yes, the cable plugs right in to the bottom of the shaver itself. It does NOT charge just by placing it in its station, it has to be plugged in manually each time.

  Answered 3 years ago by BurrVerified Purchase

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Q: QuestionIs this shaver (the shaver itself, not as a kit with extra accessories) considered by Norelco to be their top of the line? Thank you for your answer.

Asked 3 years ago by Oliver2566.

• A:Answer Hello! The Shaver S9000 Prestige Wet & dry electric shaver, Series 9000 is Philips Norelco's top of the line shaver.

  Answered 3 years ago by Answered by Philips

  
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Q: QuestionI think this is a brand-new shaver. When do you expect it's available?

Asked 4 years ago by Soonwoo.

• A:Answer Hello! Yes, the Philips Norelco - 9500 Rechargeable Wet/Dry Electric Shaver is our new shaver model, and it is yet to be released in the coming months.

  Answered 4 years ago by Answered by Philips

  
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Q: QuestionCan it be used with 220 v electricity?

Asked 2 days ago by Mah.

• A:Answer Hello! The Philips Norelco Shaver Series 9000 Wet & Dry Electric shaver with SenseIQ S9985/84 is designed to operate within a range of 100 to 240 volts.

  Answered 2 days ago by Answered by Philips

  
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Q: Questiondoes the blade head on the 9500 have a pop open top or must it be manually opened to clean blades?; ALSO IS THERE A CHARGE STAND A VAILAB LE.

Asked 3 months ago by Anonymous.

• A:Answer Hello! To replace the blade of the Philips Norelco Shaver S9985/84, press the release button on the shaving unit and pull the shaving head holder off the shaving unit. For detailed instructions, please refer to the user manual. Also, please note that the S9985/84 does not come with a charging stand.

  Answered 3 months ago by Philips

  
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Q: QuestionIs this good to shave the balls?? A friend really wants to know...

Asked 8 months ago by Palomas.

• A:Answer Hi there! The S9985/84 Philips Norelco Shaver Series 9000 Wet & Dry Electric shaver is designed primarily for facial shaving and not the best option for shaving sensitive areas.

  Answered 8 months ago by Answered by Philips

  
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