Questions & Answers

Q: QuestionAre there any known drawbacks or limitations of the Philips One by Sonicare Battery Toothbrush that I should be aware of?

• A:Answer The Philips One by Sonicare Battery Toothbrush has a limited battery life of up to 90 days and is not compatible with other Philips Sonicare brush heads. Additionally, it lacks advanced features such as pressure sensors, multiple cleaning modes, and smartphone connectivity found in higher-end electric toothbrushes.

Q: QuestionWhat is the warranty period for the Philips One by Sonicare Battery Toothbrush, and what does it cover?

• A:Answer The warranty period for the Philips One by Sonicare Battery Toothbrush is 12 months. It covers both labor and parts.

Q: QuestionIs the Philips One by Sonicare Battery Toothbrush compatible with replacement brush heads from other brands?

• A:Answer The Philips One by Sonicare Battery Toothbrush is only compatible with Philips One brush heads. It is not compatible with replacement brush heads from other brands.

Q: QuestionDoes the Philips One by Sonicare Battery Toothbrush come with a travel case, and is it convenient for travel?

• A:Answer Yes, the Philips One by Sonicare Battery Toothbrush comes with a sleek and portable travel case, making it convenient for travel. The toothbrush is lightweight and designed for easy portability, allowing users to maintain their oral hygiene routine wherever they go.

Q: QuestionWhat kind of battery does the Philips One by Sonicare Battery Toothbrush use, and how long does it last on a single charge? Does it come with a charging station?

• A:Answer The Philips One by Sonicare Battery Toothbrush uses a single AAA alkaline battery. It can last up to 90 days on a single charge. However, it does not come with a charging station.

Q: QuestionWhat is the manufacturer's warranty for the toothbrush?

• A:Answer The manufacturer's warranty for both parts and labor on the Philips One by Sonicare Rechargeable Toothbrush is 12 months.

Q: QuestionDoes the toothbrush have a timer?

• A:Answer This toothbrush does have a timer.

Q: QuestionWhat is the weight of the toothbrush?

• A:Answer The product weight of the Philips One by Sonicare Rechargeable Toothbrush is 0.51 pounds.

Q: QuestionDoes the toothbrush have indicator lights?

• A:Answer The Philips Sonicare One toothbrush does not have indicator lights.

Q: QuestionWhat type of battery does the toothbrush use?

• A:Answer This toothbrush uses a Nickel-metal hydride battery.

Q: QuestionDoes this toothbrush only run on battery or can it be charged? If so what battery and where does it go? Accidentally threw away box and instructions

Asked 4 years ago by Anonymous.

This question was asked about the related product: Philips Sonicare - Philips One by Sonicare Rechargeable Toothbrush - Shadow

• A:Answer Hello! The Philips One HY1200/06 toothbrush is rechargeable. Just pop off the end cap, plug in your USB-C cable and wait until the light indicator stops flashing. Find out more here: https://philips.to/3szN7hw

  Answered 2 years ago by Answered by Philips

  
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Q: QuestionDo you think I could take this through the airport (for plane travel ) ?

Asked 3 years ago by Azir.

This question was asked about the related product: Philips Sonicare - Philips One by Sonicare Rechargeable Toothbrush - Snow

• A:Answer I've traveled with in internationally (to Mexico) & national (Canada). I had it my carry on and had no issue whatsoever

  Answered 3 years ago by Anonymous

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Q: QuestionIs this an electric toothbrush?

Asked 4 years ago by Sourmena.

This question was asked about the related product: Philips Sonicare - Philips One by Sonicare Rechargeable Toothbrush - Snow

• A:Answer Yes. Rechargable as Well

  Answered 4 years ago by CVolk

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Q: QuestionCan a rechargeable aaa battery (usually 1.2v) be used for this? Or does it need full 1.5v?

Asked 2 years ago by Sandra.

This question was asked about the related product: Philips Sonicare - Philips One by Sonicare Battery Toothbrush - Midnight Navy Blue

• A:Answer Yes

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionHow is it recharged?

Asked 1 year ago by Lisa.

This question was asked about the related product: Philips Sonicare - Philips One by Sonicare Rechargeable Toothbrush - Shadow

• A:Answer Hi! Open the end cap at the bottom of the toothbrush handle and plug the charging cable into the charging port. Connect the USB cable into a 5V USB wall adapter (Type A). Your Philips One beeps twice to indicate that the toothbrush is charging. When the toothbrush is charging, the battery indicator fades up and down in white. When fully charged, the battery indicator lights up solid white and turns off after 30 seconds of being fully charged. It can take up to 8 hours to fully charge the battery, but you can use the toothbrush before it is fully charged.

  Answered 1 year ago by Answered by Philips

  
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Q: QuestionHow many brush strokes does the Phillipps Sonicare ONE have?

Asked 2 years ago by One.

This question was asked about the related product: Philips Sonicare - Philips One by Sonicare Rechargeable Toothbrush - Snow

• A:Answer Hi there, Philips One Sonicare Electric toothbrush has 13,000 micro vibrations per minute.

  Answered 2 years ago by Answered by Philips

  
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Q: Questiondoes it come with a charger?

Asked 2 years ago by kay.

This question was asked about the related product: Philips Sonicare - Philips One by Sonicare Rechargeable Toothbrush - Shadow

• A:Answer Hello! The Philips Sonicare - Philips One by Sonicare Rechargeable Toothbrush comes only with a USB-C cable.

  Answered 2 years ago by Philips

  
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Q: QuestionHi Philips Support Team, For the rechargeable model, am I able to use any adapter for the USB-C charging? i.e. phone usbc charger?

Asked 4 years ago by grkboy.

This question was asked about the related product: Philips Sonicare - Philips One by Sonicare Rechargeable Toothbrush - Shimmer

• A:Answer Hello! Yes, you can use a phone's USB-C cable to charge the toothbrush.

  Answered 4 years ago by Answered by Philips

  
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Q: QuestionDoes this use the regular tooth brush heads?

Asked 4 years ago by pumpkinsquash.

This question was asked about the related product: Philips Sonicare - Philips One by Sonicare Rechargeable Toothbrush - Snow

• A:Answer Hello! No, we do have a different brush heads for Philips One by Sonicare HY1200/07. You may check this link: http://bit.ly/3rP4V8o

  Answered 4 years ago by Answered by Philips

  
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