Questions & Answers
- Model:
- HX3681/23
- |
- SKU:
- 6485363
Q: Questiondoes it come with an AC adapter?
Asked by dugg.
- A:Answer It does not come with an adapter, which is very inconvenient. Phillips indicates it is for "sustainability" reasons and they will sell you one for half again as much as the price of the toothbrush. Not good service in my opinion. This product should come ready to go and not needing a separate purchase to use the charger. Disappointing!
Answered by move
Q: QuestionHow many brush strokes a minute does it have? 62000 or 31000?
Asked by Dorota.
- A:Answer 1 brush STROKE (an up and down motion) = 2 brush MOVEMENTS (one up, one down) And that means … 31,000 brush-STROKES-per-minute = 62,000 brush-MOVEMENTS-per-minute. They describe the same rate of speed (frequency). So, there’s nothing new and improved here. Both brushing action descriptions are equivalents.
Answered by Anonymous
Q: QuestionWill charger from model HX6250-09 work with a model HX3681-24?
Asked by Anonymous.
- A:Answer I use my older plug in base because i dont have a usb in the bathroom. Works fine.
Answered by Jbell
Q: QuestionWhich brush heads are compatible with this model?
Asked by Brent.
- A:Answer Hello! You can use Philips Sonicare snap-on or click-on brush heads, with the exception from Philips One by Sonicare brush heads. Brush heads like the C1, C2, C3, G2, G3, W2, A3, DiamoondClean, InterCare, Sensitive, SimplyClean are all compatible with the Philips Sonicare 4100 Power Toothbrush.
Answered by Answered by Philips
Q: QuestionCan I use HX6100 charger with sonicare 4100 brush
Asked by Lin.
- A:Answer Hi there, Yes you may use this to the Philips Sonicare 4100 Series Sonic electric toothbrush Model number: HX3681/23. Make sure to charge only with Philips WAA1001, WAA2001, UL or equivalent safety approved adapters with input ratings (100 - 240V~; 50/60Hz; 3.5W) and output ratings (5Vdc; 2.5W).
Answered by Philips
Q: QuestionI purchased the 4100 in Jan. -6months ago. I’m seeing black oily substance underneath the brush head, it seems louder recently, & brushing strength seems less now. Could oil be coming from inside base & am I covered for replacement?
Asked by EricaS.
- A:Answer Hi there. Thank you for bringing this to our attention. We'd like to assist you further regarding this matter. Please leave us a private message on Facebook or call us at 1-800-682-7664. We are open from Monday - Sunday 9:00 AM - 6:00 PM EST. Talk to you soon!
Answered by Answered by Philips

Q: QuestionWhat size replacement brushes work with this model? Will C1 work?
Asked by doryan.
- A:Answer Actually, the former answer "it uses a C3 head" is belied by the company provided photo showing a C2 head. What the little "radar" symbol means, sort of like my computers WiFi presence symbol, is not stated. Looking further, that seems to be the Brush Sync chip symbol, to activate the LED light that it's time to change the brush head. Your handle may not have that capacity, but all brush heads C1, C2, and C3 will work in the handle
Answered by josenieve
Q: QuestionDoes the 4100 toothbrush come with an app to check how long and how well the child brushed her teeth?
Asked by Anonymous.
- A:Answer No
Answered by JoAnn
Q: QuestionHow long is the USB charging cord from the base?
Asked by Neatnix.
This question was asked about the related product: Philips Sonicare - 4100 Power Toothbrush - Deep Pink
- A:Answer Hello! The cord is approximately 43 inches long.
Answered by Philips

Q: QuestionIs sonicare 4100 110 to 220 Volts? Can we use any kind of replacement brush head for it?
Asked by Anonymous.
- A:Answer no
Answered by SC12557
Q: QuestionI bought a Sonic Care 4100 which comes with a charger base attached to a cord with USB port. Can I use the charger base with an AC plug from an older Sonic Care toothbrush unit?
Asked by Lavamab.
- A:Answer Hello! Yes, you can use your old Sonicare charger for the Philips Sonicare 4100 Power Toothbrush.
Answered by Answered by Philips
Q: QuestionHow many replacement heads do you get?
Asked by Cath.
- A:Answer It only comes with one, but replacements are not expensive and you need them every six months or as needed.
Answered by Eimfelker
Q: QuestionDoes the charger base from the HX6932/10 also work with the HX3681/26?
Asked by BerryBear.
This question was asked about the related product: Philips Sonicare - 4100 Power Toothbrush - Deep Pink
- A:Answer Hello! Yes, the charger of the Philips Sonicare HX6932/10 works with the Philips Sonicare 4100 Power Toothbrush HX3681/26.
Answered by Answered by Philips

Q: QuestionIs this new 4100 made in China?
Asked by Phil.
- A:Answer Hello! Yes, the Philips Sonicare 4100 Power Toothbrush is made in China.
Answered by Philips

Q: QuestionDoes the brush head come with a cover?
Asked by Shorty.
- A:Answer Yes. A clear plastic cap
Answered by ValueBuyer
Q: QuestionCan I purchase new brush heads for this toothbrush ?
Asked by Destiny.
- A:Answer Hello! Yes, the Sonicare brush heads for Sonicare Series 4100 Toothbrush are available to purchase. Also, here are the brush heads that are compatible with the toothbrush HX3681/24: W/W2 HX6062/65, W3 HX9064/65, C1 HX6015/03, C2 HX9023/65, C3 HX9044/65, G2 HX9033/65, G3 HX9054/65, and S HX6053/64.
Answered by Philips
Q: QuestionDoes this " pulses water between your teeth" or just vibrate like my old unit?
Asked by Paul.
- A:Answer vibrates
Answered by RickInReno
Q: QuestionWhat adapter do I buy for this toothbrush. An I use a 5v1a or a 5V 2a adapter.
Asked by Annie.
- A:Answer Hello! If you already own a USB power adapter, you can use it to charge your Philips product, provided it meets the safety standards outlined below: Input voltage: 100-240V. Output voltage: 5V. Power output: 1A or higher. If you want to use or charge your product in a moist environment, for example, in the bathroom, always use a splash-proof (IPX4) rated adapter.
Answered by Philips

Q: QuestionIs this product dual voltage?
Asked by Stingray.
- A:Answer Hello! Kindly charge the Philips Sonicare 4100 Toothbrush HX3681/24 only with Philips WAA1001, WAA2001, UL or equivalent safety approved adapters with input ratings (100 - 240V~; 50/60Hz; 3.5W) and output ratings (5Vdc; 2.5W).
Answered by Answered by Philips

Q: QuestionWill the case hold a charge to charge a toothbrush wireless Type: TCB1001 1-220523
Asked by Reed.
- A:Answer Hello there! The Philips Sonicare HX3681/24, part of the 4100 Series, does come with a USB charger, but it doesn’t appear to include a wireless charging case. The toothbrush itself has a 14-day battery life on a full charge. If you’re looking for a wireless charging option, you might need to consider a different model or an additional accessory designed for wireless charging.
Answered by Philips

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