Questions & Answers

Q: QuestionDoes this TV have a headphone jack?

• A:Answer Yes, this TV includes a headphone jack.

Q: QuestionIs Dolby Audio supported by this TV?

• A:Answer Yes, Dolby Audio is supported by this TV.

Q: QuestionAre there any streaming services featured on this TV?

• A:Answer Yes, Netflix is a featured streaming service on this TV.

Q: QuestionDoes this TV have screen mirroring capabilities?

• A:Answer Yes, this TV has screen mirroring capabilities.

Q: QuestionHow many HDMI ports does this TV have?

• A:Answer This TV has a total of three HDMI ports.

Q: QuestionHow many batteries are needed for the remote?

• A:Answer The remote control requires two batteries.

Q: QuestionHow wide is it outside of the box. It shows two different numbers one is 35.1 and the other one is about 38 in. Need to make sure that it will fit since area inside my wall until is only 35.5 inches wide

Asked 3 months ago by Tommy.

• A:Answer I have the 40" and it is 35.1" outside of the box. I just measured it.

  Answered 3 months ago by KateFVerified Purchase

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Q: QuestionDoes a HDMI cable come with the TV?

Asked 3 months ago by Jackie.

• A:Answer Hi Jackie, the Pioneer 40" Class LED Full HD Smart Roku TV does not include an HDMI cable in the box. The package comes with the TV itself, the Roku remote, batteries, and the power cord. If you plan to connect devices like a Blu‑ray player, gaming console, or soundbar, you’ll need to purchase an HDMI cable separately. Patricia | Pioneer Support

  Answered 3 months ago by PioneerCustomerSupport

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Q: QuestionCan I use a voice remote with this tv ?

Asked 1 month ago by Mike.

• A:Answer Hello Mike! Thank you for your question regarding Pioneer Yes, you can absolutely use a voice remote with this TV. Since it runs on the Roku platform, it is compatible with the Roku Voice Remote and the Roku Voice Remote Pro for voice search and controls. You can also use the free Roku mobile app as a voice remote. Mueez | Pioneer

  Answered 1 month ago by PioneerCustomerSupport

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Q: QuestionCan I watch my Xfinity cable TV of this television? Regular channels like NBC, CBS, ESPN, CNN, etc?

Asked 1 month ago by Jim.

• A:Answer Yes

  Answered 3 weeks ago by RobertCVerified Purchase

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Q: QuestionWhat is the measurement from outside edge of feet to outside edge of feet?

Asked 1 month ago by Cheryl.

• A:Answer 32.5 inches outside to outside

  Answered 1 month ago by dogleg45Verified Purchase

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Q: QuestionCan I hook up antenna and watch tv channels from the antenna

Asked 1 month ago by James.

• A:Answer Yes.

  Answered 3 weeks ago by RobertCVerified Purchase

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Q: QuestionDoes this TV still need an antenna to access the free live TV and help it come in?

Asked 2 months ago by Kitty.

• A:Answer There are numerous live local TV channels that come standard on the platform with no need for an antenna.

  Answered 2 months ago by Vinalexy2kVerified Purchase

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Q: Questionforce the tv to turn on once power is back on

Asked 2 months ago by Mack.

• A:Answer Hi, Mack! To ensure your Pioneer Roku TV turns on immediately when power is restored, you need to enable Fast TV Start. Navigate to Settings, select System, choose Power, and then check Enable under Fast TV Start. This prevents the TV from entering a "deep sleep" mode, allowing it to resume or respond instantly once electricity returns. - Ed| Pioneer Support

  Answered 2 months ago by PioneerCustomerSupport

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Q: QuestionDoes the TV have all the major apps, BritBox, Acorn, Apple, Hulu, Netflix, etc.

Asked 3 months ago by Doll.

• A:Answer Hi Doll, yes — the Pioneer 40" Class LED Full HD Smart Roku TV runs on the Roku platform, which gives you access to all the major streaming apps. That includes BritBox, Acorn TV, Apple TV, Hulu, Netflix, Disney+, Prime Video, Paramount+, Peacock, YouTube, and many more through the Roku Channel Store. Patricia | Pioneer Support

  Answered 3 months ago by PioneerCustomerSupport

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Q: Questiondoes this tv connect to cable ? I have spectrum. Mark

Asked 3 months ago by Mark.

• A:Answer Yes, it connects. My mother has Xfinity and we were able to set her cable box up fine

  Answered 3 months ago by KittyBVerified Purchase

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Q: QuestionDoes this TV connect with Dish Net? Is it an easy connection?

Asked 1 week ago by Punkin.

• A:Answer Hello, thank you for your question. This Pioneer 40" Smart Roku TV is fully compatible with Dish Network. Simply plug the receiver into one of the TV’s HDMI ports, power everything on, and then select the matching HDMI input from the TV’s input menu. The TV will recognize the signal immediately. Mueez | Pioneer

  Answered 1 week ago by PioneerCustomerSupport

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Q: QuestionDoes this TV have split screen?

Asked 2 weeks ago by Sportsfan.

• A:Answer No

  Answered 1 week ago by TVjunkieVerified Purchase

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Q: QuestionDoes this TV have a sleep timer?

Asked 1 month ago by Krys.

• A:Answer Yes

  Answered 1 week ago by EleazarGVerified Purchase

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