“Hello, I ordered this product only six months ago and the case has suddenly stopped charging. I’ve tried different usb cables and adaptors and yet the case doesn’t display the charging indicator or status light. How can this be fixed?”
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Hi! We're very sorry your charging case is not working properly. If you've already tried a different micro-USB Cable and a 5-volt wall adapter, then most likely there is an actual problem with the unit and it is best to replace it. This model counts with a one-year limited warranty and you can file a claim through our website. Thank you for bringing this to our attention. If you require further assistance, feel free to contact our Customer Care Team at: 1-888-363-0726
Sorry, there was a problem. Please try again later.No answers, unfortunately, but I bought these as a holiday gift. Would really like to know from Plantronics if this is a problem.
Sorry, there was a problem. Please try again later.