“have a Plantronics BBFIT2100 series I REALLY like. Just got a new phone, Motorola Android, and headset won't pair. Other PLT headsets do but I don't like their features. Is this a phone issue, (I have the most current update), or a headset ? Who to call”
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It is unlikely that it won’t pair. Support can be reached here: Consumer Headsets & Headphones: 1 888 248 4143 or 1 916 928 7561 This is from the Poly.com website. Plantronics was bought out. Good luck
Sorry, there was a problem. Please try again later.Hi Bob! In order to make your BackBeat FIT 350 detectable, make sure you set it in pair mode. To do so: With the headset powered off, press and hold for 6-8 seconds the Center button until LED flashes red and blue repeatedly. This means the unit is in pair mode. Then go to Bluetooth settings on your phone and select the BBFIT350. If you require further assistance, please feel free to contact our Customer Care Team at: 1 888 248 4143 or 1 916 928 7561.
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