“Where does one find the piece used to plug into an outlet for charging? It's shown on the website info, but was not included with mine. As of now, I have no way to charge.”
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Thw charging port is located on the right side. Its on the piece where power, volume buttons are on, but on the side. There is a black rubber flat colored small square, theres a notch for your finger nails to catch. Thats the charging port.
Sorry, there was a problem. Please try again later.Hi! We're sorry to hear about your experience. This model when purchased as brand new in its retail packaging comes with a Desk Charging Stand with magnetic pins to charge the unit by plugging the micro-USB cable to any 5 volt wall charger. If you're missing the charging stand, you can also charge it directly with the micro-USB cable. To plug it in- underneath the right side of the piece that goes around your neck has a little rubber cover you can pull to the side and that's where you'll find the micro-USB Port. To access the complete user guide: https://bit.ly/2JylHIi. If you require further assistance, please contact our Customer Care Team at: https://www.poly.com/us/en/support/contact
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