How do I access the contents of the SD card after connecting it to my computer? Or how do I format the card? Nothing happens at all. Product came with zero instructions nor a website for troubleshooting/getting started. null

Question

BGough · Accepted Answer

I'm having the same problem. When I plug it in to my new Asus Vivobook, nothing happens. No lights.

Platinum Customer Care · Answer

Hello Vincent,

You can just plug the reader on your device and plug the card. The files in the SD card should appear in the Files folder.

Platinum Support
Louise

“How do I access the contents of the SD card after connecting it to my computer? Or how do I format the card? Nothing happens at all. Product came with zero instructions nor a website for troubleshooting/getting started.”

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