Questions & Answers

Q: QuestionHow many booster packs are included in the surprise box?

• A:Answer The surprise box includes four booster packs from the Scarlet & Violet—Prismatic Evolutions expansion.

Q: QuestionWhat comes in this Pokemon surprise box?

• A:Answer The surprise box includes 1 of 9 randomly selected foil promo cards with a special logo, featuring Eevee ex, Vaporeon ex, Jolteon ex, Flareon ex, Espeon ex, Umbreon ex, Leafeon ex, Glaceon ex, or Sylveon ex, as well as four booster packs from the Scarlet & Violet—Prismatic Evolutions expansion.

Q: QuestionWill we ever be able to buy this at the normal MSRP or will we always have to pay the scalpers prices at this point?

Asked 5 months ago by SpencerD.

• A:Answer IDK

  Answered 2 months ago by Anonymous

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Q: QuestionHow can I reserve one?

Asked 11 months ago by Anonymous.

• A:Answer Go in store or download app

  Answered 7 months ago by AlikaLVerified Purchase

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Q: QuestionI waited in line online for this box. Then I got a message sorry sold out?? I just wanted 1!!!! Ffs

Asked 1 year ago by JessicaP.

• A:Answer THAT MEANS THAT THERE ARE NO MORE OF THE BOX AND THEY WILL RESTOCK IT WHEN THEY CAN!

  Answered 2 months ago by coley

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Q: Questionhi, i was wondering what the limit of ordering item will be? i see that there is an unlimited amount of stock i can order on the boxes of disappointment, i was wondering if the same limit applied to this item

Asked 1 year ago by beefzupreme.

Q: Questionis there a way to get notifications when this product becomes available? clicking refresh every second is so annoying and even then i got in line 4 times and it still sold out without one being able to get purchased

Asked 1 year ago by xKiNGxCaRNaGex.

Q: QuestionYOUR SYSTEM IS TRASH- ALL YOU ALLOW IT TO DO IS LET BOTS GET EVERYTHING BEFORE ACTUAL CUSTOMERS AND MEMBERS WHO PAY A MONTHLY/YEARLY FEE CANNOT EVEN GET ONE SIMPLE ITEM. I'm going to be cancelling my membership for my whole family after this.

Asked 1 year ago by TRASH.

Q: Questionis this item out or delayed in store? today

Asked 1 year ago by Janis.

• A:Answer It’s online only w/ Best Buy and they sold out around 1:15 am within less than 30 seconds of release. Gl with trying to get your hands on these at retail price :(

  Answered 1 year ago by Anonymous

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Q: QuestionHow long will it take to Restock?

Asked 1 year ago by Thicky.

• A:Answer They last restocked this at 2:20est. Everytime would sell out within 30 seconds. Camped the site last night and no luck getting any. Good luck :(

  Answered 1 year ago by Anonymous

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Q: Questionwaited in line for over 2hrs and managed to get nothing. horrible management

Asked 1 year ago by smoothie.

Q: QuestionCan I even buy them?

Asked 1 year ago by WhatCards.

Q: QuestionSo why did I immediately click add to cart and struggle for an hour just to not be able to get one?

Asked 1 year ago by Anonymous.

Q: Questionsold out in seconds 30 minutes before the release date, I was waiting to add to cart for 10 minutes for absolutely nothing, this is demoralizing.

Asked 1 year ago by Anonymous.

Q: QuestionHow did this sell out in literally not even one minute

Asked 1 year ago by Ekaa.

Q: QuestionGone in only 5 minutes? Really?

Asked 1 year ago by JustWantOne.

Q: QuestionWhy did this release at 10:00pm PST and not 12:00am Friday 2/07 as stated on the website. Sold out before the release date

Asked 1 year ago by ale.

Q: Questionhow many packs come inside?

Asked 1 year ago by averi.

Q: QuestionDid anyone else just see it pop up for pre-order?? I'm currently in line but been sitting here for 20 minutes or so.

Asked 1 year ago by Crybaby.