Questions & Answers

Q: QuestionCan I request a specific item when ordering?

• A:Answer No, requests for specific items cannot be accepted.

Q: QuestionHow many booster packs are included in the Elite Trainer Box?

• A:Answer The Elite Trainer Box includes 9 booster packs.

Q: QuestionWhat age is recommended for this card game?

• A:Answer The recommended minimum age for this card game is 6 years.

Q: QuestionDoes the purchase include more than one Elite Trainer Box?

• A:Answer Only 1 Elite Trainer Box is included with purchase.

Q: QuestionIs there a limit to how many Elite Trainer Boxes I can purchase?

• A:Answer If you order more than one, you may receive duplicates.

Q: QuestionDo the included cards help make my team stronger?

• A:Answer Yes, the cards help Pokémon become Mega Evolution Pokémon ex to become stronger.

Q: QuestionWill there be a pre order for this. I’ve been trying to get my son cards and it’s impossible. Scalpers take it all so trying to see if there is a preorder and when. Thanks

Asked 6 months ago by Bcause23.

• A:Answer Fck them scalpers smack in the face . Take stuff from thwre cart call the manger

  Answered 6 months ago by Anonymous

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Q: QuestionHello When will this be available for pre release sale? https://www.bestbuy.com/site/pokemon-trading-card-game-mega-evolution-elite-trainer-box-styles-may-vary/6639103.p?skuId=6639103

Asked 6 months ago by janetchick.

• A:Answer 7-14 but dont worry you wouldnt be able to get any anyhow, bots bought all the products in under 2 seconds.

  Answered 6 months ago by Dave

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Q: Questionwish there was a way to find out which stores have them

Asked 2 months ago by Bbal.

Q: QuestionWhy was I given the option to add to cart and unable to get shipped to my location? What was the point of that ?

Asked 4 months ago by AlejandroP.

Q: QuestionWhy, when it’s available, does it still show me the word “unavailable” while for other people it shows up as available?

Asked 4 months ago by Excelente.

• A:Answer They never make it to the counter. Employees hold them in the back until their friends get the text mesages to come in. Been at every truck drop and never seen the good stuff yet. No 36 pack Boosters either. long waits and seen it all! I even seen them tell customers to come back tm and 30 mins later they are selling products to their friends giving high fives and laughing out the door. but I stay and get first choice.

  Answered 3 months ago by Scalpers

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Q: QuestionWhen will BestBuy stop allowing bots to buy and actual humans? Sick of constantly logging in, adding to cart then bestbuy having me relog in and then be on a checking inventory screen for 5min for it to say sold out. Absolutely diabolical retailer.

Asked 4 months ago by Theredcoat.

• A:Answer Why would they do that when they get their money either way

  Answered 3 months ago by CullenBVerified Purchase

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Q: QuestionCan a second be purchased on a different day?

Asked 4 months ago by Emily.

• A:Answer Depends, i have seen some stock allocations be for up to a week . For example i ordered the max limit for some kanto tins but later that week they were back in stock online. I was unable to cart. Sometimes its 24 hours.

  Answered 4 months ago by PriyaLVerified Purchase

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Q: QuestionWill there by a system similar to the Ask for invite that was done for Pokémon - Trading Card Game: Hydreigon ex & Dragapult ex Premium Collection. I was successful with this and thought it was a good system continuing forward for Pokemon TCG products.

Asked 4 months ago by Ant.

Q: Questionsince these all sold out on their release date scalpers are selling them triple the price they originally sold for, so sad. I just wanted to get one for my son. When will you restock please and thank you?

Asked 4 months ago by JC.

• A:Answer I belong to one of those groups to get stock notifications and still can't get anything from Best Buy even though I add the product to my cart the moment the in stock alert shows up. Bots are ruining/have ruined this hobby.

  Answered 4 months ago by Anonymous

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Q: QuestionWill it be available in all store locations?

Asked 4 months ago by Lol.

• A:Answer It is available in 0 store locations! Thankfully bestbuy lied on release day and wasted hundreds of people's time!

  Answered 4 months ago by Anonymous

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Q: QuestionWill these be available on line on the September 26th

Asked 4 months ago by Anonymous.

• A:Answer They weren’t even available in person I was there it seem like the Best Buy employees kept all the supply they just hand it out single packs lol

  Answered 4 months ago by Anonymous

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Q: Questionso what is the buying limit on release day for this and the other items?

Asked 4 months ago by peekatchu.

• A:Answer One per customer on all items except single booster packs 4 per customer

  Answered 4 months ago by Anonymous

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Q: QuestionWill these be at the stores Sept 26 2025?

Asked 4 months ago by WNY.

• A:Answer No

  Answered 4 months ago by verydisappointed

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