“voyager legacy keeps Disconnecting from my note 8 using my note 3 and note 4 it worked great but my note 8 It keeps disconnecting Will the 5200 work with note 8”
Answer This Question
1-2 of 2 Answers
Yes, it works perfectly with all the devices. And you can connect with more than one devices at the same time.
Sorry, there was a problem. Please try again later.Hello! We're sorry to hear about your experience with your Voyager Legend. The Legend and the Voyager 5220 are compatible with any of the devices you've just mentioned. To troubleshoot your legend, we strongly suggest you to ensure the unit's firmware version is up to date through our Plantronics Hub Software for Desktop. The issue could be related to the smart sensors. These detect the pressure of your ear when wearing it, but sometimes these can get triggered by several conditions like having the earpiece a bit loose from your ear or wearing glasses. To isolate the cause of the issue, please disable the sensors through Hub for Desktop. Connect the earpiece powered-off via USB cable, then go to settings>master sensor. Please note both models count with a one-year warranty from date of purchase. We hope you will find this information useful. If you require further assistance, please don't hesitate to contact our Customer Care Team at: 888-363-0726
Sorry, there was a problem. Please try again later.