“Bought Voyager 5220 for truck driver husband yesterday. He can hear me but all I hear is background noise and about every 3rd or 4th word he says. We never had a problem like this with the 5200. Any suggestions?”
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Delete the app, Reprogram your set.
Sorry, there was a problem. Please try again later.Have him reconnect the headset to his phone...
Sorry, there was a problem. Please try again later.I'm guessing it is a defective unit. Mine works perfectly. No static. Hear calls without any noise and they hear me well. I would take it back and get a different one.
Sorry, there was a problem. Please try again later.I had the same problem and returned my 5220 for another one.Problem solved
Sorry, there was a problem. Please try again later.You might want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so: 1. Delete the headset from your cell phone's list of paired devices. 2. Once deleted, power your phone completely off, then power it back on. This resets the Bluetooth stack in the Bluetooth software on the phone. 3. Re-pair the headset with your phone. If this does not fix your issue, we suggest pairing the headset to another cell phone as a test. If the issue is not present on the second phone, then the problem may be with the first phone, rather than the headset. If the issue exists on the second phone as well, you will need to replace the headset. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance!
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