“the 5200 worked great first few weeks. I can still always hear people well but they can not hear me or not clearly is there anything i can do about it?”
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Same problem i had ...I returned it
Sorry, there was a problem. Please try again later.Yes, speak up son
Sorry, there was a problem. Please try again later.Every once and awhile, you have to do an update on your headpiece. That fixed mine. The plantronics app will walk you thru it. The mute button is also in an easy to hit location and it doesn’t announce that it’s on.
Sorry, there was a problem. Please try again later.Hello, we are sorry to hear about your experience with the Voyager 5220 headset, please try the following: 1) Completely unpair from your phone. 2) Power off and on both devices. 3) Press and hold the call button until the LED flashes red/blue on your headset. 4) Reconnect. We also recommend to download the Plantronics Hub on your computer, from our official website, connect the headset using a USB cable, click on Notifications > Search for updates, and test. If the issue continues, there might be an actual fault with the headset, in which case a replacement will be necessary. The Voyager 5220 comes with a 1 year Limited Warranty, if you continue to experience difficulties, please don't hesitate to contact Plantronics Customer Care at 855-765-7878.
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