“How can I get the Plantronic 5220 to play the Google map direction while I'm driving. It only plays if I'm on a phone call”

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• Google Maps========>> Settings Settings=============>> Navigation Settings Navigation Settings==>> Play voice over Bluetooth

  Answered by DYNAMIK 6 years ago

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• Take phone off mute / quiet

  Answered by Mark 6 years ago

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• Hi! We are sorry to hear that. If the headset will not provide you with any audio besides for phone calls, you may want to try resetting the Bluetooth connection with your mobile. To do so: 1) Unpair the headset from your mobile phone by accessing your Bluetooth settings. 2) Power off your mobile phone for 2 minutes and turn it back on. 3)Re-pair the headset by pressing and holding down the call control button until you see the LED flashing red and blue. 4)Access to your Bluetooth settings and select "PLT_V5200". Once successfully paired, you will hear "pairing successful" and the LED on your headset will stop flashing red and blue. You may also want to make sure the voice directions under google map are not muted. Please don't hesitate to contact our Customer Care Team at 800-985-9815 if you require assistance.

  Answered by PlantronicsRepresentative 6 years ago

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