“Just purchased VL 5220 Using cable direct to headset w/usb wall connection (from my other VL) to charge it. Is there a light indicator? I don't see one. Should I assume it will be charged in 90 min? I don't want to have to set a timer....LOL.”
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Hi! The indicator light should be right above the power switch. Please make sure you're using a 5-volt wall charger. It takes approximately 90 minutes to fully charge the headset; the indicator light turns off once charging is complete. If you're not getting any lights right from the beginning, and it doesn't respond, then please try using a different micro-USB cable to isolate the cause of the issue. Was the headset purchased brand new? Did the packaging present any tear or evident tampering? Please rest assured that we take the quality of our products very seriously, and scenarios like these are very unlikely. If you have any further questions, feel free to contact our Customer Care Team at: 1-855-765-7878.
Sorry, there was a problem. Please try again later.On mine the blue LED flashes while it's charging and goes solid when it's done.
Sorry, there was a problem. Please try again later.