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Contact manufacturer if less then 6 month
Sorry, there was a problem. Please try again later.Yes it does
Sorry, there was a problem. Please try again later.Hello! We are sorry about that. Charging issues with Bluetooth headsets can be a problem caused by the power source, cable or the product itself (it can be the charging connector or the battery on some cases). You may want to try using a different charging cable and power source to completely isolate the issue. If you continue to experience the same difficulties, it could be an actual problem with the battery of the headset and it will be best to replace it. Remember this unit counts with a limited warranty since the first day of purchase. Please click on the following link for further instructions on how to request a replacement https://bit.ly/2N637EC. Don't hesitate to contact our Customer Care Team at 800-985-9815 if you require assistance.
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