hello my cell phone is Samsung galaxy j7 I can not get the Plantronics wireless 5200 to work with my cell phone win you try to search for the wireless 5200 the phone say no device can be found the and yes the Plantronics batt has a full charge hope you null

Question

PublicSafetyOpsAdmin · Accepted Answer

I have a S8 and an iPhone doing milti-link with no issues at all with either phone. Had to make sure the phone was seeking outside bluetooth (visible to all other devices) and that the 5200 Series unit is in Pairing mode (red/blue flashing LED). While 5200 unit is on, hold the "answer" button until it says "pairing" and the LED blinks red/blue. Accept it on the phone when asked. Then it should all be connected.

Answered by PublicSafetyOpsAdmin 7 years ago

Verified Purchase

sr11805 · Answer

Download the PLT HUb from the App store, it will help the connection and setup

PlantronicsRepresentative · Answer

Hello! In order for the headset to appear on your device's Bluetooth list, please press and hold the black call button on your headset for 7 seconds (LED will flash red/blue). Once flashing, scan with your phone and it should show up right away! If you continue to experience difficulties, please don't hesitate to contact Plantronics Customer Care at 855-765-7878.

Answered by PlantronicsRepresentative 7 years ago

“hello my cell phone is Samsung galaxy j7 I can not get the Plantronics wireless 5200 to work with my cell phone win you try to search for the wireless 5200 the phone say no device can be found the and yes the Plantronics batt has a full charge hope you”

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