“I've had the 5200 for about a month with no problems, then this morning Google maps does not navigate through the headset. Calls and notification still work.”
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1-4 of 4 Answers
If you turn it off and reset it , it may work but honestly I have had two of these and they both did exactly what yours is doing. I'm a truck driver and some days it just would not speak to me through google maps.
Sorry, there was a problem. Please try again later.Download the app for it and adjust the settings
Sorry, there was a problem. Please try again later.In my case, Google maps has to be in the background and not running in the foreground.
Sorry, there was a problem. Please try again later.Hello! We are sorry to hear that. If you are not able to hear the audio from Google maps, you may want to reset the Bluetooth connection with your mobile. 1) Unpair the headset from your mobile phone by accessing your Bluetooth settings. 2) Power off your mobile phone for 2 minutes and turn it back on. 3) Re-pair the headset by pressing and holding down the call control button until you see the LED flashing red and blue. 4) Access to your Bluetooth settings and select "PLT_V5200". Once successfully paired, you will hear "pairing successful" and the LED on your headset will stop flashing red and blue. You may also want to make sure that the voice prompts of Google maps are not muted. Last but not least, we recommend testing the headset with a different mobile to completely isolate the issue. Please feel free to contact our Customer Care Team at https://www.plantronics.com/us/en/support/contact if you require technical assistance.
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