“how do I change the ear hearing piece to the smaller one?”
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You push it down (gently) and turn it. Sort of like the cap on a medicine jar. There are two little tabs that need to line up with the slots on the headset piece. It took me a couple tries to get it right, it really seems like the gentler you press and turn the easier it moves.
Sorry, there was a problem. Please try again later.Hi! In order to change the ear gel, you simply need to press it down and gently twist it to the left to unlock it. This way you should be able to remove it. https://bit.ly/3rS3yqf. If you have any further questions, feel free to contact our Customer Care Team at: 1-855-765-7878.
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