“Why is mine not turning green like it's supposed to?”

1-6 of 6 Answers

• Is it just staying red? Or do you get no lights at all? If no lights make sure the base is pushed into the down position and the battery is touching the charger correctly. If it's just showing red and not changing to green I would take it back and ask for another.

  Answered by Cindy 8 years ago

  • Verified Purchase
  • 

  Helpful (7)Unhelpful (1)

  Report

  Sorry, there was a problem. Please try again later.

• Make sure you are pressing down on the charging dock area until you hear a click. That will turn the charging bay on. Look for a red light at the bottom to signal that the controller is charging.

  Answered by Evie 8 years ago

  • Verified Purchase
  • 

  Helpful (10)Unhelpful (5)

  Report

  Sorry, there was a problem. Please try again later.

• You need to push it down until it clicks. If docked correctly it will light red until charged, then change to green.

  Answered by Dave 8 years ago

  • Verified Purchase
  • 

  Helpful (6)Unhelpful (4)

  Report

  Sorry, there was a problem. Please try again later.

• It might be detective

  Answered by Funsize 8 years ago

  • Verified Purchase
  • 

  Helpful (7)Unhelpful (6)

  Report

  Sorry, there was a problem. Please try again later.

• It may not be turning green if you are not pressing them down to set off the charging mechanism. Once they are engaged they will remain red until fully charged. Once they are charged they will turn green.

  Answered by USCarlos 7 years ago

  • Verified Purchase
  • 

  Helpful (12)Unhelpful (23)

  Report

  Sorry, there was a problem. Please try again later.

• You have to hit reset button

  Answered by SelV 8 years ago

  • Verified Purchase
  • 

  Helpful (6)Unhelpful (38)

  Report

  Sorry, there was a problem. Please try again later.