“I just chatted with an agent about a printer repair issue. He told me to schedule an in-store appointment. Can you help with that?”
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I was told by BestBuy over the phone that they did not fix printers in-store, nor could they help me online with printer problems. The person I spoke with, first an agent and then when I asked for a manager, I spoke to Will - he told me that any printer repair would have to be done in my home. Someone is scheduled to come out and fix my printer on 12/2, but even with your Tech Suppor Plan, now I even have to pay a $49.99 charge for them to come to my home. This is unfair that Best Buy will not fix a printer in their place of business nor did they offer to send it out to be fixed. I am very dissatisfied with Best Buy for this. Whether this printer is fixed or not, I will never purchase anything from you again.
Sorry, there was a problem. Please try again later.Yes that happen to me also !!! I don’t want nobody’s at my house for COVID issues very unprofessional and I feel like the stealing money from costumers
Sorry, there was a problem. Please try again later.yes I want a agent to come out to my home.
Sorry, there was a problem. Please try again later.Same here, am being charged for a fairly new (one year old) best buy printer that stopped working suddenly and could not be fixed over the phone.
Sorry, there was a problem. Please try again later.