“I have the equipment pairing button on IFIT app (phone) but not on the app on on the equipment. It won’t pair because it’s not recognizing the equipment.”
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Nina Let’s look into this in more detail. Please contact us at [email protected] with more details about your purchased equipment and the pairing issue. Reference your case number, 1-R102167, in the subject line of your email and we will get back to you as soon as possible. Thanks - ProForm
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