Questions & Answers

Q: QuestionDoes this virtual reality headset have wireless connectivity?

• A:Answer Yes, this virtual reality headset has Wi-Fi wireless connectivity.

Q: QuestionCan I adjust the lenses on this VR headset?

• A:Answer Yes, you can adjust the lenses using Interpupillary Distance Adjustment.

Q: QuestionWhat is the refresh rate of this VR headset?

• A:Answer The refresh rate of this VR headset is 120Hz.

Q: QuestionHow much internal memory does the VR headset have?

• A:Answer The VR headset has 8 gigabytes of internal memory.

Q: QuestionWhat operating system does this VR headset use?

• A:Answer This VR headset uses the Android operating system.

Q: QuestionHow many controllers are included with the VR headset?

• A:Answer There are two controllers included with the VR headset.

Q: QuestionWill I be able to use it with PC. Do you need a special cord to link them?

Asked 2 years ago by R.

• A:Answer You no longer need the link cord. The built in Air Link works over W-Fi. Virtual Desktop does the same probably a little better. The cable really kills the untethered immersiveness. I play Steam VR games alkl the time on my Q2 and Q3. Half-Life Alyx is amazing!

  Answered 2 years ago by FraamusVerified Purchase

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Q: QuestionIf I buy the 512gb version does it come with the 6months of quest+?

Asked 2 years ago by Anonymous.

• A:Answer I only got a 1 month trial offered. Even though the e-mail says claim your 6 month Quest+ trial, when I click on it, it only offers a 1 month trial and I think this is a rip off by both Best Buy and Quest. These needs to be fixed. If you make an offer, then it should be carried through.

  Answered 2 years ago by JohnPVerified Purchase

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Q: QuestionCan use both the quest 2 and the quest 3 together if not can you transfer you games to the quest 3 from my quest 2

Asked 2 years ago by Dee.

• A:Answer You can use both quest 2 and quest 3 together with one account and both will have the same exact games and apps but generally, you can't play one game at the same time on both quest.

  Answered 2 years ago by notallconnectionswork

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Q: QuestionCan you play purchased movies from your Apple/Google/Microsoft apps? Can you stream content from providers like Netflix, Amazon Prime, and Disney/Hulu?

Asked 2 years ago by Greg.

• A:Answer Yes Netflix, YouTube, Amazon, Peacock, Pluto, and Starz have VR apps. They mainly give you the feeling of sitting in a theater in front of a large screen. I think Amazon Prime probably is the highest quality but none really rival a great 4K TV. They are pretty darn cool though.

  Answered 2 years ago by FraamusVerified Purchase

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Q: QuestionHow do I get the wrath game that comes with the bundle

Asked 2 years ago by GiovanniF.

• A:Answer I unlocked mine via the meta app. After registering the headset the game store-page purchase icon just allowed me to redeem it. The game is not currently out at the time of this answer so you won't be able to play it yet.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionWould someone in a wheelchair be restricted as to how much they can do compared to an able-bodied person, would they get almost the same experience?

Asked 1 year ago by WILLIE.

This question was asked about the related product: Quest 3 512GB — Get Batman: Arkham Shadow and a 3-Month Trial of Meta Horizon+ Included — All-In-One Headset - White

• A:Answer Very much so. The controllers still operate just like a regular video games controllers allowing you to move around with out have to actually move your body. Plus there is so much you can experience that requires you to be stationary anyways.

  Answered 1 year ago by RickM

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Q: QuestionWill it play Quest 2 games?

Asked 2 years ago by Rob.

• A:Answer Yes all of them. Some download higher quality versions.

  Answered 2 years ago by FraamusVerified Purchase

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Q: QuestionDoes this come with the 6-month trial subscription of Meta Quest+?

Asked 2 years ago by meveland.

• A:Answer Yes as long as you buy it buy the end of 2023

  Answered 2 years ago by DavidMVerified Purchase

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Q: QuestionDoes it come with a glasses spacer?

Asked 2 years ago by Bryce.

• A:Answer The quest 3 does not have a separate glass spacer. It has a built-in glass spacer which allows you to expand the space by pressing a button inside the headset and adjust the it to your desired mode.

  Answered 2 years ago by notallconnectionswork

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Q: QuestionCan I buy one that already has a colored straps (ie orange, blue, grey) or only as accessories tgat cost $49

Asked 2 years ago by Drbrin.

• A:Answer They only come in white. Straps have to be ordered separately which I would recommend anyhow. Get the elite strap for sure.

  Answered 2 years ago by NickGVerified Purchase

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Q: QuestionHow long do the double A batteries last

Asked 1 year ago by BigO.

• A:Answer I usually get a few months out of them. They have a battery meter display so you’ll have an idea where they’re at. And obviously it all depends on how much you play or use it though. I’m daily for 2-3 hours…

  Answered 1 year ago by RickMVerified Purchase

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Q: QuestionWhen is this going be available?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Quest 3 512GB — Get Batman: Arkham Shadow and a 3-Month Trial of Meta Horizon+ Included — All-In-One Headset - White

• A:Answer According to Meta, the promotion is already out. There not new quest 3 bundle box. They said if you buy any quest 3 between 9/25/24 and 04/2025 and activate it during that time frame, you automatically will be able to download the game on 10/22/24. The only system coming on 10/15/24 are the 3s. So i don't understand why best buy have this as a new bundle due the promotion is already out. So if you buy the original quest 3 now you could get the trial and the game which will come out on the 22. Read the terms and conditions on the insert. Others retailers are already saying the same.

  Answered 1 year ago by Viking23

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Q: QuestionIf one son has a meta 2 and one son has a meta 3 can they play each other in games?

Asked 1 year ago by Stevew9899.

• A:Answer Hi there! Thanks for reaching out with your question. The good news is Yes, Absolutely! If both your son's have their own account, they can play together on a variety of multiplayer games. So they can both share their adventures in VR! We hope this helps. Thanks!

  Answered 1 year ago by Meta Store Support

  
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