Two weeks ago, when I went and purchased my Quest 3, I was given SKU 6554912 even though I mentioned the Batman game specifically. Now, after spending HOURS on the phone with Meta and Best Buy, I'm told I need SKU 6596938. WHY ARE THERE TWO? Ridiculous! null

Question

JustinJ · Accepted Answer

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Meta Store Support · Answer

Hi there, we understand the experience you have had so far hasn't been what we would want for you. If you could reach out to our support team on the meta community page, we could look into this for you. Please contact us with your proof of purchase and we can look into this further for you.

Answered by Meta Store Support 7 months ago

“Two weeks ago, when I went and purchased my Quest 3, I was given SKU 6554912 even though I mentioned the Batman game specifically. Now, after spending HOURS on the phone with Meta and Best Buy, I'm told I need SKU 6596938. WHY ARE THERE TWO? Ridiculous!”

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