Questions & Answers

Q: QuestionDoes the Meta Quest 3S allow for multitasking?

• A:Answer Yes, you can multitask by pulling up multiple screens to browse the web, watch YouTube, and message friends while still being able to see your surroundings.

Q: QuestionWhat is the storage capacity of this Meta Quest?

• A:Answer This Meta Quest has a storage capacity of 256 gigabytes.

Q: QuestionHow long does the battery last on the Meta Quest 3S?

• A:Answer The battery on the Meta Quest 3S can last for up to 2.5 hours.

Q: QuestionCan I connect headphones to the Meta Quest 3S?

• A:Answer You can connect USB-C headphones or use the optional USB-C adapter to connect any 3.5mm headphones.

Q: QuestionDoes the Meta Quest 3S come with controllers?

• A:Answer Yes, the Meta Quest 3S comes with two controllers.

Q: QuestionHi. I'm 68 yrs old. I've been looking for something that would keep me busy in my spare time. My question here is what type of entertainment or games would be good for me? Please be honest. Any awesome recommendations?

Asked 1 year ago by Tito.

• A:Answer If you like to play Golf, then Golf + is an absolute must have game. I play every weekend with my 76 year old father. He is back in England and I am on the US West Coast. It is like we are standing next to each other on the golf course, just like when I was back in England.

  Answered 1 year ago by Anonymous

  Helpful (9)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan you purchase an SD card for more space or is it better to buy it with more storage?

Asked 1 year ago by Shelby.

• A:Answer Buy this WITH the space. You will be amazed how much it really holds. After learning about this from my rep., I purchased the 256. More than what I will ever use for me.

  Answered 1 year ago by JezisekRanchVerified Purchase

  Helpful (4)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs charging station included in this package

Asked 1 year ago by Lynn.

• A:Answer No. I purchased a station that I lay it all out on, It is better than hooking up charge wires. I also added a power pack for more run time.

  Answered 1 year ago by JezisekRanchVerified Purchase

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionI have to wear glasses, does it fit comfortably over a pair of glasses?

Asked 6 months ago by pull.

• A:Answer Hey there Pull, Of course, we have many options for glasses wearers! You'll find a glasses spacer insert in the box to give you some extra room, and we also work with Zenni to offer prescription lens inserts to play without needed your glasses.

  Answered 6 months ago by Meta Store Support

  
  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDo these be headsets have to be connected to a computer or will they do the same stuff with just wifi

Asked 1 year ago by Anonymous.

• A:Answer WIfi connection only, everything else is on board.

  Answered 1 year ago by Anonymous

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDo you trade an old meta quest 3 to a brand new one?

Asked 1 year ago by gaile.

• A:Answer Why would you trade in your 3? The 3S is not an upgrade , in some ways it’s a downgrade hence the cheaper price. Think of it as a budget 3

  Answered 1 year ago by Tower72

  Helpful (3)Unhelpful (1)ReportAnswer this questionShow more answers (2)

Q: QuestionCan the games from the Quest 2 be transferred over to this new one?

Asked 1 year ago by Sue.

• A:Answer Hi there, Sue! Thanks for reaching out. Quest 2 games are fully backward compatible with the Quest 3/3S. This means you won't need to repurchase any games or apps that you already own. Digital purchases are tied to your Meta account, not the specific headset. We hope this has answered your question. However, if you have any further queries, please don't hesitate to contact our Support Team. You can find them on the Meta Quest Help Center on our website and they'll be more than happy to help!

  Answered 1 year ago by Meta Store Support

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes the Meta Quest 3 come with hand controllers?

Asked 1 year ago by Randy.

• A:Answer Hi Randy! We are happy to hear you may be interested in joining the Metaverse. We want to confirm that yes, your Meta Quest 3 or Meta Quest 3s also includes controllers. We hope to see you in VR soon!

  Answered 1 year ago by Meta Store Support

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan you connect it to a IMac?

Asked 1 year ago by Gilmore.

• A:Answer Hey there Gilmore! Thank you very much for your question. Yes, you can indeed connect your Meta Quest 3S to an IMac using a standard USB_C Cable! Happy Holidays, we hope you have a wonderful day!

  Answered 1 year ago by Meta Store Support

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this come with free games? Also, can you download free games?

Asked 1 year ago by MD.

• A:Answer Yes there are free games available through Meta Quest directly.

  Answered 1 year ago by HollyHVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionI just bought this for a Christmas gift when does the 3 months free trail start. He will not get it until Christmas?

Asked 1 year ago by chy.

• A:Answer The 3 month trail should not start until the account is set up and activated. When he activates it 12.25.24 and it should not end until 3.25.25.

  Answered 1 year ago by MG2024Verified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionRemovable And washable head strap?

Asked 1 month ago by Strap.

This question was asked about the related product: Quest 3S 256GB | Get Batman: Arkham Shadow and a 3-Month Trial of Meta Horizon+ Included — All-In-One Headset - White

• A:Answer Hello there, Yes, the standard head strap for the Meta Quest 3S is both removable and washable. For a visual guide, please take a look at our public help articles, where we have instructional videos showing exactly how to detach the strap. These resources also include great tips on the best ways to clean and care your headset and controllers.

  Answered 1 month ago by Meta Store Support

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow many games are loaded onto the device without a separate purchase

Asked 2 months ago by Anonymous.

• A:Answer Hey there, Upon purchasing this particular unit you will get the game "Batman Arkham Shadow" You will also access to a growing number of free apps on the Meta Horizon app. We hope this helps.

  Answered 2 months ago by Meta Store Support

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I download and play roblox?

Asked 4 months ago by MELZAR78.

• A:Answer Yeah

  Answered 3 months ago by LainVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question