Questions & Answers

Q: QuestionWhat megapixel is the built-in camera?

• A:Answer The built-in camera is an ultra-wide 12 MP camera.

Q: QuestionDoes this device have a built-in microphone?

• A:Answer Yes, this device has a built-in microphone.

Q: QuestionAre headphones built into this device?

• A:Answer Yes, this device has built-in headphones.

Q: QuestionHow long does the battery last on a full charge?

• A:Answer The battery can last up to eight hours with moderate use on a full charge.

Q: QuestionDoes this device have a built-in camera?

• A:Answer Yes, this device has an integrated camera.

Q: QuestionCan these glasses be used to listen to music?

• A:Answer Yes, you can listen to music with discreet open-ear speakers.

Q: QuestionCan I get progressive lenses?

Asked 5 months ago by Random.

• A:Answer Hey there, Of course! Prescription and progressive lenses are available to add to our AI glasses. You can do this at point of purchase, or have them added at any of the approved retailers, such as Sunglass Hut or Lenscrafters. You can also get in touch with the Meta support team on our website if you have more questions!

  Answered 5 months ago by Meta Store Support

  
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Q: Questioncan you control the transition on the lenses or does it automatically change on its own. for example, if i go in the sun is it possible to turn off the transition?

Asked 1 month ago by emma.

This question was asked about the related product: Ray-Ban Meta - Skyler (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Transitions Brown Lenses - Shiny Transparent Peach

• A:Answer Hey Emma, Great question, the transition is automatic and will always occur when UV light hits the lenses. Thanks for interacting with us, we hope this helps.

  Answered 1 month ago by Meta Store Support

  
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Q: QuestionIs this product capable of translating English into other languages?

Asked 2 months ago by Anonymous.

This question was asked about the related product: Ray-Ban Meta - Skyler (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Transitions Brown Lenses - Shiny Transparent Peach

• A:Answer Hey there! Yes, the Ray-Ban Meta Skyler glasses (and other 2nd Gen models) can translate foreign languages into English in real-time. Through a software update, the glasses support live translation for Spanish, French, and Italian into English, with additional support for German, Portuguese, and more via early access.

  Answered 2 months ago by Meta Store Support

  
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Q: QuestionCan these glasses be worn with hearing aids?

Asked 3 months ago by BobbieAPotentialBuyer.

This question was asked about the related product: Ray-Ban Meta - Skyler (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Transitions Sapphire lenses - Shiny Chalky Grey

Q: QuestionI have a Geek Squad account. What does this cover if I buy the Glasses from Best buy? I am thinking about a purchase for my trip to Africa. I want to know about warranty info. and coverage.

Asked 4 months ago by RayBan.

This question was asked about the related product: Ray-Ban Meta - Skyler (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Green lenses - Shiny Black

Q: QuestionCan meta glasses be upgraded

Asked 5 months ago by Eve.

• A:Answer Hi Eve, Thanks for your question! It's great to see that you are interested in the Ray-Ban Meta Skyler (Gen 2) glasses! Yes, Ray-Ban Meta glasses can be upgraded through our software updates. To toggle automatic updates on or off: - In the Meta AI app, tap at the bottom. - Tap your profile picture in the top right, then tap App info. - Tap App update settings. You'll be sent to the Meta AI app in your device's settings. - Tap Auto-update Meta AI to toggle automatic updates on or off. The app will update using Wi-Fi or mobile data depending on your selection in the App update settings. We hope this answers your question. If you have any further questions, please reach out to our support team via our website.

  Answered 5 months ago by Meta Store Support

  
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Q: QuestionIf I need meta to answer a question on my paper, will she ?

Asked 5 months ago by Billy.

• A:Answer Yes

  Answered 2 months ago by Jaii

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Q: QuestionDo all meta Ai glasses come come with a case

Asked 5 months ago by Sunshine.

• A:Answer Hello there! Yes all Meta AI glasses do come with the case.

  Answered 5 months ago by Meta Store Support

  
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Q: QuestionAre the lens clear color and then transition in sunlight?

Asked 5 months ago by Vicki.

This question was asked about the related product: Ray-Ban Meta - Skyler (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Transitions Sapphire lenses - Shiny Chalky Grey

• A:Answer Hi there Vicki! Yes indeed, this is how transition lenses in the Ray-Ban Meta AI glasses work.

  Answered 5 months ago by Meta Store Support

  
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Q: QuestionWhen will there be a restock of the violet gen 2 meta glasses?

Asked 6 months ago by AndreaL.

• A:Answer I had to go into the store in order to get a pair ordered. They always show out of stock online.

  Answered 4 months ago by HpacuraVerified Purchase

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Q: QuestionYou have Shiny Mystic Violet listed as "coming soon" but I see them available from other retailers (2-day delivery). When will Best Buy have them in stock?

Asked 6 months ago by jenninsb.

Q: QuestionWill it record conversations and export to a ai summary platform?

Asked 7 months ago by EJ.

This question was asked about the related product: Ray-Ban Meta - Skyler (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Polarized Graphite lenses - Shiny Black

• A:Answer Hi there EJ, Thanks for the question! Meta AI voice conversations are stored by default when using Meta AI and may be used to improve AI at Meta and other Meta products. The option to disable voice recordings storage is no longer available, but you can delete recordings anytime in Settings in the Meta AI app. Learn more about how we use your voice recordings, transcripts, and related data as explained in our Voice Privacy Notice. You can find this notice over at the Meta AI glasses Help Center.

  Answered 7 months ago by Meta Store Support

  
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Q: QuestionCan text messages be displayed on the lenses

Asked 7 months ago by Chippy.

This question was asked about the related product: Ray-Ban Meta - Skyler (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Transitions Sapphire lenses - Shiny Chalky Grey

• A:Answer Which ones have the messages displayed on the lenses

  Answered 5 months ago by Anonymous

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