Questions & Answers

Q: QuestionHow can I share videos on social media using these glasses?

• A:Answer You can livestream directly from your glasses to Instagram and Facebook.

Q: QuestionCan I make calls with these glasses?

• A:Answer Yes, you can make calls and send messages using voice commands without taking out your phone.

Q: QuestionHow do I listen to music with these glasses?

• A:Answer They have discreet open-ear speakers that deliver rich, quality audio without blocking ambient noises.

Q: QuestionDoes this product have a camera?

• A:Answer Yes, it has an upgraded ultra-wide 12 MP camera and a five-mic system.

Q: QuestionAre these glasses compatible with prescription lenses?

• A:Answer Yes, all frames are prescription lens compatible, with an eligible Rx range of -6.00 to +4.00 total power.

Q: QuestionCan I use these glasses for calling and messaging?

• A:Answer Yes, you can make calls and send messages using voice commands without taking out your phone.

Q: QuestionDoes the glasses are clear lens and they transition to blue tint

Asked 1 year ago by JAC.

This question was asked about the related product: Ray-Ban Meta - Skyler — Blue Lenses — Shiny Smart AI Glasses for Men and Women — Camera, Audio, Video Recording - Black

• A:Answer Hey there JAC! These Ray-Ban Meta Smart Glasses come with Transitions® lenses that seamlessly adapt from fully clear indoors to dark outdoors, in a blue tint! If you have any other questions, don't be shy to contact our wonderful support team at meta.com/help/support/, we'll be glad to give you a hand!

  Answered 1 year ago by Meta Store Support

  
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Q: QuestionHi Does this come with a charging cable or we have to buy it separately?

Asked 6 months ago by Anonymous.

This question was asked about the related product: Ray-Ban Meta - Skyler (Gen 1) glasses with Meta AI, Audio, Photo, Video Compatibility - Pink Lenses - Shiny Chalky Gray

• A:Answer Just the charging case. Any C cable does work

  Answered 5 months ago by WilderC

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Q: QuestionCan these transition glasses be made with a prescription?

Asked 1 year ago by Vikki.

This question was asked about the related product: Ray-Ban Meta - Skyler — Blue Lenses — Shiny Smart AI Glasses for Men and Women — Camera, Audio, Video Recording - Black

• A:Answer Hey there Vikki! You can get Ray-Ban Meta smart glasses with prescription lenses at LensCrafters stores or by ordering a complete pair directly from Ray-Ban.com. If you need any more help, you can contact our wonderful support team at meta.com/help/support/!

  Answered 1 year ago by Meta Store Support

  
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Q: Questioncan it be covered insurance

Asked 1 year ago by Sanjeet.

This question was asked about the related product: Ray-Ban Meta - Skyler — Blue Lenses — Shiny Smart AI Glasses for Men and Women — Camera, Audio, Video Recording - Black

• A:Answer Yes, the lenses and frames of Ray-Ban Meta AI glasses may be covered under insurance, but it depends on the type of insurance you have. My husband used our insurance for his prescription glasses that had transitions and bifocal lens. He would have paid $890 out of pocket but with insurance it was reduced to $320.

  Answered 9 months ago by user616199Verified Purchase

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Q: QuestionCan I connect my glasses to my EarPods via Bluetooth for a more discreet private chat?

Asked 4 months ago by Amber.

• A:Answer Hi Amber, Thank you for reaching out with your question, which we will gladly answer. The Ray-Ban Meta smart glasses cannot be connected to AirPods via Bluetooth; any conversations you have with the glasses will come out through their speakers. You can however, choose to route your phone's audio through the AirPods instead of the glasses' speakers. This can be done through the quick settings menu or the Meta AI app. We hope this helps!

  Answered 4 months ago by Meta Store Support

  
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Q: QuestionThese glasses transition between regular glasses to sunglasses?

Asked 5 months ago by JBerti.

• A:Answer Hey there, The lenses of this specific model of Ray-Ban Meta Skyler glasses will automatically transition from clear to sapphire when exposed to ultraviolet (UV) light and return to a clear state when the light source is removed. We hope this cleared things up for you and wish you a great time with the glasses should you decide to purchase them.

  Answered 5 months ago by Meta Store Support

  
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Q: QuestionWhat are the special functions of the classes?

Asked 8 months ago by Barry15.

This question was asked about the related product: Ray-Ban Meta - Skyler (Gen 1) glasses with Meta AI, Audio, Photo, Video Compatibility - Pink Lenses - Shiny Chalky Gray

• A:Answer Hello there! We can see that you want to know about the special functions of the glasses. Ray-Ban Meta glasses offer a range of special functions, including hands-free communication, camera capabilities, and AI-powered features, all while maintaining their signature style. Key Functions of Ray-Ban Meta Glasses: Hands-Free Communication: Make and receive calls (audio and video). Send text and voice messages. Utilize voice dictation for sending messages on apps like WhatsApp and Facebook Messenger. Camera and Capture: Capture photos and videos. Livestream to platforms like Facebook and Instagram. Improved camera technology (12 MP ultra-wide lens). Meta AI: Access real-time answers to questions. Live translation of speech in real-time (English, French, Spanish, or Italian). Translate text to different languages. Assist with tasks like grocery planning, landmark identification, and discovering recipes. Accessibility Features: Assist individuals with vision impairments, hearing loss, or reduced mobility. Use voice control for various tasks. Receive audio cues visually through light indications on the frames. Be My Eyes Integration: Connect with sighted volunteers for real-time assistance. Other Features: Listen to music through open-ear speakers. Livestream up to 30 minutes. We hope this answers your question. If you have more questions or concerns, please feel free to contact Meta Store Support. We will be happy to help you.

  Answered 8 months ago by Meta Store Support

  
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Q: QuestionCan the glasses show one word prompts in the lenses?

Asked 9 months ago by Duffy.

This question was asked about the related product: Ray-Ban Meta - Skyler (Gen 1) glasses with Meta AI, Audio, Photo, Video Compatibility - Pink Lenses - Shiny Chalky Gray

• A:Answer No, the Ray-Ban Meta AI glasses do not have any kind of display or augmented reality (AR) capability. They function primarily as smart glasses with built-in cameras, microphones, and speakers for AI-powered voice assistance, hands-free communication, and live streaming. The lenses themselves do not project or display any words, images, or props for the wearer to see.

  Answered 9 months ago by user616199

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Q: QuestionCan a replacement case be purchased. I've misplaced mine?

Asked 10 months ago by RayBanMeta.

This question was asked about the related product: Ray-Ban Meta - Skyler — Blue Lenses — Shiny Smart AI Glasses for Men and Women — Camera, Audio, Video Recording - Black

• A:Answer Hi there, Sam! Yes, you can order a replacement case for your glasses. You will just need to visit the Ray-Ban After Sales Portal website. There's an article on our own Meta website that will give you all the steps! Just give it a quick search and it should bring it up.

  Answered 10 months ago by Meta Store Support

  
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Q: QuestionCan you watch Netflix

Asked 1 year ago by Anonymous.

This question was asked about the related product: Ray-Ban Meta - Skyler (Gen 1) glasses with Meta Ai, Audio, Photo, Video Compatibility - Clear to Amethyst Transition Lenses - Shiny Black

• A:Answer Hi there, Thank you for your query. The Ray-Ban Meta smart glasses allow you to capture quality pictures and videos, make calls, listen to music, and even live-stream. However, you would not be able to watch Netflix through them. Have a good day.

  Answered 1 year ago by Meta Store Support

  
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Q: QuestionHi, do these have the ability to put a SD card in them to store video or photos? If so, this will inform my desire to pick up a pair. I have a 400 gig SD card I would like to use on these, if I could.

Asked 1 year ago by CDBeee.

This question was asked about the related product: Ray-Ban Meta - Skyler (Gen 1) glasses with Meta AI, Audio, Photo, Video Compatibility - Pink Lenses - Shiny Chalky Gray

• A:Answer Hello CDBeee, Sadly no, however the glasses have a 32GB Flash Storage: 500+ Photos, 100+ 30s Videos. Any other specs you'd like to know and are not shown here, check them out at the Ray-ban store: https://www.ray-ban.com/usa/electronics/RW4010ray-ban%20%7C%20meta%20skyler-chalky%20gray/8056262043813

  Answered 1 year ago by Meta Store Support

  
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Q: QuestionHow long does it take your glasses to transition from clear to dark

Asked 1 day ago by Tink.

• A:Answer Hello Tink! Thank you for asking this very interesting question. The speed of the transition from light to dark lenses usually depends on how bright the light is. For example, if it is really bright outside the transition will be faster then if it where gray and cloudy. We hope this answers your question and we wish you a wonderful rest of your day!

  Answered 1 day ago by Meta Store Support

  
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Q: QuestionDoes it have the ability to take videos and how does that work if it can.Is there some light indicator when it is recording or livestreaming?

Asked 3 weeks ago by Anonymous.

• A:Answer Hey there Great question, the short answer is yes!, the Ray-Ban Meta Skyler AI glasses can record videos. The glasses are equipped with an ultra-wide 12MP camera that captures high-quality photos and videos hands-free. They have a small light on the front to indicate that a video is being taken, this ensure that other are aware they are being recorded or an image has been taken. Thanks.

  Answered 3 weeks ago by Meta Store Support

  
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