Questions & Answers

Q: Questioncan I do voice command to meta to play music from Amazon and listen to it at the same time

Asked 7 months ago by ChuckS.

This question was asked about the related product: Ray-Ban Meta - Wayfarer — Green Lenses — Capture photos & video — Listen to music — Ask Meta AI for answers - Shiny Black

• A:Answer Yes. The sound quality is extremely good and allows for hearing ambient sound. Battery life is approximately 2.5 hours.

  Answered 6 months ago by 619Robert

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Q: QuestionDo these glasses have a language translation ?

Asked 1 year ago by Jetrucker.

This question was asked about the related product: Ray-Ban Meta - Ray-Ban Meta, Wayfarer — Clear Lenses — 12 MP camera — Open Ear Speakers — Meta AI — 32GB storage - Shiny Black

• A:Answer Hey there, Jetrucker, Yes, the Ray-Ban Meta Wayfarer glasses do have a translation function. The latest update is awesome, as it includes real-time translation capabilities, meaning you can have conversations in different languages with translations delivered straight through the glasses' open-ear speakers. This feature supports English-Spanish, English-French and English-Italian translations, and the great news is that there are plans to expand to more languages in the future! It's a fantastic feature for those who travel or work in multilingual environments, making communication much more seamless and natural. If you have more questions, please don't hesitate to get in touch with us using the Meta Help Centre – we are always happy to help.

  Answered 1 year ago by Meta Store Support

  
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Q: QuestionDo I need to install additional app software on my phone to use these glasses? If so, what software?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Ray-Ban Meta - Wayfarer — Green Lenses — Capture photos & video — Listen to music — Ask Meta AI for answers - Shiny Black

• A:Answer Yes the meta app

  Answered 1 year ago by Anonymous

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Q: QuestionCan I fix my glasses here at Best Buy? I bought these from Burlington, and I don’t know if I have the serial number so I was wondering if I could have the gen 2 meta ai glasses repaired at Best Buy, they js won’t connect at all speakers issue something

Asked 1 week ago by Mika.

This question was asked about the related product: Ray-Ban Meta - Wayfarer — Polarized Gradient Graphite Lenses — 12 MP camera — Open Ear Speakers — Meta AI - Matte Black

• A:Answer I have the same problem with my too right now

  Answered 4 days ago by LouisD

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Q: QuestionCan you take pictures without having your phone out

Asked 1 week ago by Anonymous.

This question was asked about the related product: Ray-Ban Meta - Ray-Ban Meta, Wayfarer — Clear Lenses — 12 MP camera — Open Ear Speakers — Meta AI — 32GB storage - Shiny Black

• A:Answer Yes you can. They take pictures and they sync when you get near your phone

  Answered 3 days ago by MateofVerified Purchase

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Q: QuestionDo I have to charge the glasses

Asked 3 weeks ago by Anonymous.

This question was asked about the related product: Ray-Ban Meta - Ray-Ban Meta, Wayfarer — Clear Lenses — 12 MP camera — Open Ear Speakers — Meta AI — 32GB storage - Shiny Black

• A:Answer The glasses automatically charge when putinside of the case. When fully charged the case can easily recharge the glasses another 4 to 5 times. And in less than an hour, you’re ready to use your glasses again after they die.

  Answered 2 weeks ago by DJWilsonVerified Purchase

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Q: QuestionWhat are the best for teleprompters?

Asked 3 weeks ago by Joe.

This question was asked about the related product: Ray-Ban Meta - Ray-Ban Meta, Wayfarer — Clear Lenses — 12 MP camera — Open Ear Speakers — Meta AI — 32GB storage - Shiny Black

• A:Answer Anti-reflective / blue-light glasses

  Answered 2 weeks ago by CassandraWVerified Purchase

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Q: QuestionCan they be used with prescription glasses

Asked 3 weeks ago by Rere.

This question was asked about the related product: Ray-Ban Meta - Ray-Ban Meta, Wayfarer — Clear Lenses — 12 MP camera — Open Ear Speakers — Meta AI — 32GB storage - Shiny Black

• A:Answer Yes. Take them to any eye center place.

  Answered 1 week ago by tashaF

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Q: Questionis this gen i or gen 2

Asked 3 weeks ago by mine.

This question was asked about the related product: Ray-Ban Meta - Wayfarer — Green Lenses — Capture photos & video — Listen to music — Ask Meta AI for answers - Shiny Black

• A:Answer gen 2

  Answered 2 weeks ago by JuanM

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Q: QuestionCan I read files from my phone or book

Asked 1 month ago by Jordan.

This question was asked about the related product: Ray-Ban Meta - Ray-Ban Meta, Wayfarer — Clear Lenses — 12 MP camera — Open Ear Speakers — Meta AI — 32GB storage - Shiny Black

• A:Answer Yes

  Answered 1 month ago by NicoleGVerified Purchase

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Q: QuestionDo the clear lens transition

Asked 1 month ago by Craig.

This question was asked about the related product: Ray-Ban Meta - Ray-Ban Meta, Wayfarer — Clear Lenses — 12 MP camera — Open Ear Speakers — Meta AI — 32GB storage - Shiny Black

• A:Answer Yes it does!

  Answered 1 month ago by DandB

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Q: QuestionIs this the large glassez

Asked 2 months ago by JaniceD.

This question was asked about the related product: Ray-Ban Meta - Wayfarer — Green Lenses — Capture photos & video — Listen to music — Ask Meta AI for answers - Shiny Black

• A:Answer Yes, it is but it doesn’t over power your face.

  Answered 1 month ago by Yvonne

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Q: QuestionHow does the storage works when I record wondering how many videos I can record

Asked 2 months ago by Kevgx956.

This question was asked about the related product: Ray-Ban Meta - Ray-Ban Meta, Wayfarer — Clear Lenses — 12 MP camera — Open Ear Speakers — Meta AI — 32GB storage - Shiny Black

• A:Answer So far that I know of. You can take as many photos and videos as you like. When your phone is connected to your Glasses they might download to your phone by itself or you will have to go to the Meta AI app to import them by clicking the import button

  Answered 2 months ago by EthanT

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Q: QuestionWhat type of warranty do the glasses have ?

Asked 2 months ago by Glasses.

This question was asked about the related product: Ray-Ban Meta - Wayfarer — Green Lenses — Capture photos & video — Listen to music — Ask Meta AI for answers - Shiny Black

• A:Answer Option to purchase 2yr for $50

  Answered 1 month ago by user704544

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Q: QuestionAre there any restocking fee if i decide i don't want the glasses and return them within the 30 day window?

Asked 2 months ago by Dave.

This question was asked about the related product: Ray-Ban Meta - Ray-Ban Meta, Wayfarer — Clear Lenses — 12 MP camera — Open Ear Speakers — Meta AI — 32GB storage - Shiny Black

• A:Answer You only get a 20-25 days to return them or you have to have them or you have to trade them out for something else on the Best Buy website

  Answered 2 months ago by EthanT

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Q: QuestionCan these live stream on any platform?

Asked 2 months ago by whatever928.

This question was asked about the related product: Ray-Ban Meta - Ray-Ban Meta, Wayfarer — Clear Lenses — 12 MP camera — Open Ear Speakers — Meta AI — 32GB storage - Shiny Black

• A:Answer Hi there! Ray-Ban Meta AI glasses natively only support live streaming directly to Facebook and Instagram.

  Answered 2 months ago by Meta Store Support

  
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Q: QuestionWhat is the speed of translation? I tried these s few years ago and there was a few seconds before the translation came through. With the updates has the speed of the translation improved? Also is there anyway I can see a demo of the speed here in Spain

Asked 2 months ago by JP.

This question was asked about the related product: Ray-Ban Meta - Ray-Ban Meta, Wayfarer — Clear Lenses — 12 MP camera — Open Ear Speakers — Meta AI — 32GB storage - Shiny Black

• A:Answer Live translation in real time

  Answered 2 months ago by Kj2010Verified Purchase

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Q: QuestionCan I add my prescription?

Asked 2 months ago by Rosa.

• A:Answer Yes I have my prescription in them

  Answered 2 months ago by QuinshaunnaI

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Q: QuestionHi! Do the clear lenses block blue light from a computer screen? Thank you!

Asked 2 months ago by Andrew.

This question was asked about the related product: Ray-Ban Meta - Ray-Ban Meta, Wayfarer — Clear Lenses — 12 MP camera — Open Ear Speakers — Meta AI — 32GB storage - Shiny Black

• A:Answer Well it depends on what kind you get. The clear ones usually just make it so you can see better but those ones are usually more expensive. If you look for the Meta Glasses it will say in detail BLOCKS BLUE LIGHT

  Answered 2 months ago by EthanT

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