Questions & Answers

Q: QuestionHow long of a video can be captured each time? Is live streaming longer, the same, or different? One reviewer said a 60-second video capture was the limit.

Asked 7 months ago by Joba.

This question was asked about the related product: Ray-Ban Meta - Wayfarer glasses with Meta AI, Audio, Photo, Video Compatibility - Polarized Gradient Graphite Lenses - Matte Black

• A:Answer You can choose your length from 15/30/60 seconds or 3 minutes. Live stream up to 30 mins at a time.

  Answered 7 months ago by AppleLuva

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Q: QuestionWe are moving to Spain. When will Meta AI be available in Spain so we can use real time Spanish conversation to English translation?

Asked 7 months ago by RJ.

This question was asked about the related product: Ray-Ban Meta - Wayfarer glasses with Meta AI, Audio, Photo, Video Compatibility - Polarized Gradient Graphite Lenses - Matte Black

• A:Answer Meta AI's real-time translation feature for Ray-Ban Meta smart glasses is currently available in select countries, including the U.S., Canada, the U.K., and Australia. As of now, there is no official announcement regarding its availability in Spain. However, Meta has been progressively expanding its AI services to more countries and languages. For instance, Meta AI is now accessible in several Latin American countries and is expected to roll out in additional regions soon. Given this trend, it's plausible that Meta AI's real-time translation capabilities will become available in Spain in the near future. To stay updated on the latest developments, you can monitor Meta's official announcements or check the Meta View app for software updates related to your Ray-Ban Meta smart glasses.

  Answered 6 months ago by SaraP

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Q: QuestionDo they translate other languages. I see other bluetooth glasses translate, you can make and take calls, take pictures etc. for much cheaper.

Asked 7 months ago by Elephant.

This question was asked about the related product: Ray-Ban Meta - Wayfarer glasses with Meta AI, Audio, Photo, Video Compatibility - Clear Lenses - Shiny Black

• A:Answer It can, but not all languages.

  Answered 6 months ago by Jennaxscott

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Q: QuestionThe video demonstrating this product showed that it came with a charging case not a regular case does this product come with a charging case?

Asked 7 months ago by Anonymous.

This question was asked about the related product: Ray-Ban Meta - Wayfarer glasses with Meta AI, Audio, Photo, Video Compatibility - Polarized Gradient Graphite Lenses - Matte Black

• A:Answer Yes, it comes with a charging case that looks like a glasses case. It is charged via USB-C and it charges the glasses when placed inside.

  Answered 6 months ago by BenCVerified Purchase

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Q: QuestionAre these good for offroad riding.water,dust resistant?

Asked 8 months ago by Jr.

This question was asked about the related product: Ray-Ban Meta - Wayfarer glasses with Meta AI, Audio, Photo, Video Compatibility - Green Lenses - Shiny Black

• A:Answer The Ray-Ban Meta Wayfarer smart glasses are not designed for off-road riding or rugged outdoor use. Here’s a breakdown of their durability aspects: Not Ideal for: Dusty environments (e.g., trails, off-road biking): No official dust resistance (IP rating), which means dust could potentially get into the small microphone/camera openings. Water exposure: They're not water-resistant or waterproof. Sweat, rain, or splashes during outdoor riding could damage internal components like the speakers or camera. They are great for: Casual, dry, urban or indoor use Recording POV video or photos in stable environments Hands-free communication and AI interaction on the go

  Answered 6 months ago by SaraPVerified Purchase

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Q: QuestionI want to get them to record a hike but there's little to no reception there, can you still record video if there is no cell or wifi connection?

Asked 8 months ago by dgomez.

This question was asked about the related product: Ray-Ban Meta - Wayfarer glasses with Meta AI, Audio, Photo, Video Compatibility - Polarized Gradient Graphite Lenses - Matte Black

• A:Answer I would say yes. The glasses connect to your phone on an app via Bluetooth.

  Answered 6 months ago by AGMOM

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Q: QuestionWhich RW model is that? RW4002(-50-22), RW4006(50-22), RW4008(53-22), RW4009(50-23), RW4009F(51-23), RW4010(52-20) ? I need this for lenses, those are options given

Asked 8 months ago by Woah.

This question was asked about the related product: Ray-Ban Meta - Wayfarer glasses with Meta AI, Audio, Photo, Video Compatibility - Clear Lenses - Shiny Black

• A:Answer Rw400853-52

  Answered 6 months ago by FransicoM

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Q: QuestionCan these be connected to earbuds to have the audio played on the earbuds?

Asked 8 months ago by Liz.

This question was asked about the related product: Ray-Ban Meta - Wayfarer glasses with Meta AI, Audio, Photo, Video Compatibility - Clear Lenses - Shiny Black

• A:Answer Hello Liz, This should be possible if you are using any Bluetooth earbuds/headphones, as you will be able to pair them using pairing mode. If you need more help setting this up, you can always contact our Support Team via our website.

  Answered 8 months ago by Meta Store Support

  
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Q: QuestionWhy my lenses don’t look dark. I have the Polarized Gradient Graphite Lenses . I wanted the darker lenses.

Asked 8 months ago by Kiki.

This question was asked about the related product: Ray-Ban Meta - Wayfarer glasses with Meta AI, Audio, Photo, Video Compatibility - Polarized Gradient Graphite Lenses - Matte Black

• A:Answer Perhaps because it's a gradient tint. It's darker at the top then becomes lighter at the bottom.

  Answered 6 months ago by BJCruz

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Q: QuestionAre they good for jogging?

Asked 9 months ago by Anonymous.

This question was asked about the related product: Ray-Ban Meta - Wayfarer glasses with Meta AI, Audio, Photo, Video Compatibility - Green Lenses - Shiny Black

• A:Answer They aren’t horrible just like normal glasses quality is great but make sure you get right size or they might bounce while running

  Answered 5 months ago by ChristianS

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Q: QuestionCan these glasses read for you?

Asked 9 months ago by Nate.

This question was asked about the related product: Ray-Ban Meta - Wayfarer glasses with Meta AI, Audio, Photo, Video Compatibility - Clear Lenses - Shiny Black

• A:Answer Yes they can.

  Answered 4 months ago by Du2202

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Q: QuestionIs there an app for these glasses that allows the user to hear audio from an output device that can still play the output to others in the room? (As if the glasses were an additional output?)

Asked 9 months ago by Anne.

This question was asked about the related product: Ray-Ban Meta - Wayfarer glasses with Meta AI, Audio, Photo, Video Compatibility - Green Lenses - Shiny Black

• A:Answer Hi there, Although it doesn't support that feature natively, with a fantastic range of apps from Spotify, to Shazam, and constantly evolving additions through regular updates- you will likely be able to find a suitable solution for your needs We are adding new AI features to Ray-Ban Meta glasses to help you remember things like where you parked, translate speech in real time, answer questions about things you’re seeing and more. Along with advancing our partnerships with Spotify and Amazon Music and adding new ones with Audible and iHeart to give you more ways to listen. Thanks!

  Answered 9 months ago by Meta Store Support

  
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Q: QuestionCan they help read an eye chart?

Asked 9 months ago by BoCo.

This question was asked about the related product: Ray-Ban Meta - Wayfarer glasses with Meta AI, Audio, Photo, Video Compatibility - Clear Lenses - Shiny Black

• A:Answer Lol no but i do act like they are glasses the way i keep them on my face

  Answered 7 months ago by EddrelJVerified Purchase

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Q: QuestionCan you talk to the glasses

Asked 10 months ago by John.

This question was asked about the related product: Ray-Ban Meta - Wayfarer glasses with Meta AI, Audio, Photo, Video Compatibility - Polarized Gradient Graphite Lenses - Matte Black

• A:Answer Hey John! We appreciate you for taking the time to share your experience. We can see you are inquiring about the Ray-Ban Meta Glasses. We can confirm that yes you are able to interact with the glasses and can do many things, such as: - Ask Meta AI: Being able to ask questions on the go and receive real-time answers and information and much more. - Take Calls: Take a voice or video call hands-free so that you can connect with your people without disconnecting from your world. For more information, please visit the official Meta webpage. We hope you have a great day! 

  Answered 10 months ago by Meta Store Support

  
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Q: QuestionCan these glasses provide live subtitles?

Asked 10 months ago by Kendra.

This question was asked about the related product: Ray-Ban Meta - Wayfarer glasses with Meta AI, Audio, Photo, Video Compatibility - Clear Lenses - Shiny Black

• A:Answer I haven’t tried that option, but they can definitely describe anything they can see with Meta AI

  Answered 9 months ago by Unsatisfied

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Q: QuestionI bought two pairs and both broken at about the one year mark. One doesn’t turn on and the other needs a screw. Where can I get them repaired ?

Asked 10 months ago by Repar.

This question was asked about the related product: Ray-Ban Meta - Wayfarer glasses with Meta AI, Audio, Photo, Video Compatibility - Green Lenses - Shiny Black

• A:Answer The screw can likely be fixed at an outlet or lens crafters. Best buy may but for a fee.

  Answered 5 months ago by ConnorF

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Q: QuestionDoes the glass support VR?

Asked 11 months ago by Jaya.

This question was asked about the related product: Ray-Ban Meta - Wayfarer glasses with Meta AI, Audio, Photo, Video Compatibility - Polarized Gradient Graphite Lenses - Matte Black

• A:Answer No.

  Answered 5 months ago by ConnorFVerified Purchase

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Q: QuestionCan manually click for the photo and video instead loudly announcing the same

Asked 11 months ago by Rayman.

• A:Answer Yes, there is a button to press to snap photos or shoot video if don’t want to ask out loud for help meta to do it

  Answered 1 month ago by MikeVerified Purchase

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Q: QuestionDo the glasses take a photo on voice command or do you press a button on the phone

Asked 11 months ago by Mike.

This question was asked about the related product: Ray-Ban Meta - Wayfarer glasses with Meta AI, Audio, Photo, Video Compatibility - Clear Lenses - Shiny Black

• A:Answer You can do it by voice or button

  Answered 11 months ago by Jayver

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