Questions & Answers

Q: QuestionTo be clear — I can go to Best Buy and purchase (order) prescription Ray-Ban Meta eyeglasses, or other brands of prescription smart glasses?

Asked 1 year ago by Jerry.

• A:Answer Yes, you can get prescription versions of the Ray‑Ban Meta smart glasses and Best Buy does sell them. They currently lists Ray‑Ban Meta Wayfarer models directly on their website, including prescription-compatible frames. You can add your prescription during checkout if you have a valid Rx between –6.00 to +4.00 total power. Plus they offer various styles including the classic Wayfarer, Wayfarer Large (with Transitions lenses), Skyler, and Headliner, and these are marketed as lens-compatible for prescriptions

  Answered 1 year ago by NATHANIEL

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDo these glasses have a language translation ?

Asked 1 year ago by Jetrucker.

This question was asked about the related product: Ray-Ban Meta - Wayfarer (Gen 1) Smart AI Glasses for Men, Women - Camera, Audio, Video Recording - Clear Lenses - Shiny Black

• A:Answer Hey there, Jetrucker, Yes, the Ray-Ban Meta Wayfarer glasses do have a translation function. The latest update is awesome, as it includes real-time translation capabilities, meaning you can have conversations in different languages with translations delivered straight through the glasses' open-ear speakers. This feature supports English-Spanish, English-French and English-Italian translations, and the great news is that there are plans to expand to more languages in the future! It's a fantastic feature for those who travel or work in multilingual environments, making communication much more seamless and natural. If you have more questions, please don't hesitate to get in touch with us using the Meta Help Centre – we are always happy to help.

  Answered 1 year ago by Meta Store Support

  
  Helpful (3)Unhelpful (1)ReportAnswer this questionShow more answers (1)

Q: QuestionWho else can hear the audio? Is it just me or people that are around me as well?

Asked 2 years ago by RangerZero.

This question was asked about the related product: Ray-Ban Meta - Wayfarer (Gen 1) glasses with Meta AI, Audio, Photo, Video Compatibility - Clear to Green Transitions Lenses - Matte Black

• A:Answer Depends on how loud you have it, but for the most part anyone close to you can hear the music.

  Answered 2 years ago by CT23

  Helpful (3)Unhelpful (1)ReportAnswer this questionShow more answers (2)

Q: QuestionWhen will these glasses be back in stock?

Asked 3 weeks ago by Harm.

This question was asked about the related product: Ray-Ban Meta - Wayfarer (Gen 1) Smart AI Glasses for Men, Women - Camera, Audio, Video Recording - Clear Lenses - Shiny Black

• A:Answer Hi there, thank you for checking in! While this specific model is currently out of stock on Best Buy, the official Meta Store AI Glasses Portal shows active ongoing availability depending on your preferred lens configurations and frame size. We do not have a fixed restocking date for the specific retail inventory batch at Best Buy, but we recommend visiting the official Ray-Ban Meta Collection Platform to purchase directly or signing up for email alerts on the Best Buy product page to get instantly notified the moment they hit the shelves again!

  Answered 3 weeks ago by Meta Store Support

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: Questioncan I do voice command to meta to play music from Amazon and listen to it at the same time

Asked 1 year ago by ChuckS.

This question was asked about the related product: Ray-Ban Meta - Wayfarer (Gen 1) Smart AI Glasses for Men, Women - Camera, Audio, Video Recording - Green Lenses - Shiny Black

• A:Answer Yes. The sound quality is extremely good and allows for hearing ambient sound. Battery life is approximately 2.5 hours.

  Answered 11 months ago by 619Robert

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDo I need to install additional app software on my phone to use these glasses? If so, what software?

Asked 2 years ago by Anonymous.

This question was asked about the related product: Ray-Ban Meta - Wayfarer (Gen 1) Smart AI Glasses for Men, Women - Camera, Audio, Video Recording - Green Lenses - Shiny Black

• A:Answer Yes the meta app

  Answered 2 years ago by Anonymous

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionHow long is the limit of taking a video on these glasses?

Asked 18 hours ago by Rp.

• A:Answer Hi Rp, Thank you for reaching out with your question about the Ray-Ban Meta Smart Glasses! It is a great question to ask before diving into capturing your favorite moments hands free. With our latest software updates, you can continuously record videos for up to 5 minutes at a time in full HD resolution. Here are a few quick details on how the recording limit works and how to manage it: - Customizable Lengths: You can adjust your maximum video recording length to 1 minute, 3 minutes, or 5 minutes depending on your preference. - How to Change It: Open your companion Meta AI app, go to Device Settings > Media > Video Length, and select your preferred limit. - Control: You can let the glasses record until they hit your set time limit, or you can press the capture button again at any point to stop recording early. For more details, feel free to visit the official Meta Store Support Center. We see the future through your Vision!!!

  Answered 18 hours ago by Meta Store Support

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhen will they restock the ray ban meta gen 1 clear to graphite green

Asked 4 days ago by Reid.

This question was asked about the related product: Ray-Ban Meta - Wayfarer (Gen 1) glasses with Meta AI, Audio, Photo, Video Compatibility - Clear to Green Transitions Lenses - Matte Black

• A:Answer Hi there! Thank you for your interest in the Ray-Ban Meta collection! Because our focus has shifted toward building and supporting our newest generations of smart glasses, we do not have a planned restock date for the Gen 1 Clear to Graphite Green configuration on the official Meta Store. However, you can still find remaining Gen 1 stock through retail partners like Sunglass Hut or independent eyewear dealers. Alternatively, we highly recommend checking out our latest generation Ray-Ban Meta Wayfarer on the Meta Store AI Glasses Portal, which features that exact same Clear to Graphite Green Transitions® lens configuration paired with upgraded battery life, a sharper 12MP camera, and faster performance!

  Answered 4 days ago by Meta Store Support

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWill these ruin your eyesight, if not prescribed?

Asked 1 month ago by OG.

This question was asked about the related product: Ray-Ban Meta - Wayfarer (Gen 1) Smart AI Glasses for Men, Women - Camera, Audio, Video Recording - Green Lenses - Shiny Black

• A:Answer Not a medical professional but I had them as sunglassss initially wore them often enough that I got my lenses put in

  Answered 3 weeks ago by GirlaVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDo you offer military & senior discounts on these ray bans

Asked 1 month ago by Anonymous.

• A:Answer No

  Answered 1 month ago by CHRISTIANG

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionAre they clear lenses then transition?

Asked 1 month ago by Yeag.

• A:Answer These are transition so you will see clear and when the sun comes out they will turn the graphite green color.

  Answered 1 month ago by JessN

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDo the lenses change color for sun or night vision

Asked 1 month ago by Kim.

• A:Answer Yes if u get (Transition Glasses) they change instant from (hot to cold)( tint to no tint) Hot Cold

  Answered 1 month ago by OSCARC

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionHello I am looking for a Ray-Ban light weight prescribed push button for dark or clear options

Asked 1 month ago by Javier.

• A:Answer (Transition Glasses ) Is your best bet but no click button to adjust your tint they tint sunlight

  Answered 1 month ago by OSCARCVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionAre these glasses for blind people?

Asked 1 month ago by Rabbit.

• A:Answer No to help see, but they can provide the ability to answer calls easily as well as translate. They may be even more benefits I haven't explored yet.

  Answered 1 month ago by user880831

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDoes "Meta AI" have anything to do with Facebook or Marc Zuckerberg? I ask because I will NEVER buy anything that he or Elon Musk or the Ellisons have anything to do with.

Asked 1 month ago by ModernDad.

• A:Answer Yes

  Answered 1 month ago by CHASEHVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionMy Gen 1 glasses keep saying this feature isn’t available in my region. When I say ‘Hey Meta, what am I looking at,’ it won’t work. How do I fix that?

Asked 1 month ago by Apple.

• A:Answer Could be a software glitch. The only other way to fit it would be to change the location of the app. If not in the app download some type of vpn then uninstall and reinstall the app if that doesn’t work it’s more than likely a software glitch

  Answered 1 month ago by BlakeKVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan I put prescription lenses on these glasses?

Asked 2 months ago by rickysabroso.

This question was asked about the related product: Ray-Ban Meta - Wayfarer (Gen 1) Smart AI Glasses for Men, Women - Camera, Audio, Video Recording - Clear Lenses - Shiny Black

• A:Answer yes

  Answered 2 months ago by ROGELIOD

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan you get these glasses and make them prescription glasses like the lenses part because I wear prescription sunglasses and regular glasses is there a place where they can make the lenses prescription sunglasses for this

Asked 3 months ago by Alcantar.

This question was asked about the related product: Ray-Ban Meta - Wayfarer (Gen 1) Smart AI Glasses for Men, Women - Camera, Audio, Video Recording - Clear Lenses - Shiny Black

• A:Answer Yes you can put your prescription in them js go to any eyewear store

  Answered 3 months ago by user32678Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionDoes these glasses have noise cancellation??

Asked 4 months ago by Anonymous.

This question was asked about the related product: Ray-Ban Meta - Wayfarer (Gen 1) Smart AI Glasses for Men, Women - Camera, Audio, Video Recording - Clear Lenses - Shiny Black

• A:Answer No

  Answered 4 months ago by DanielG

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)