Questions & Answers

Q: QuestionHow long does it take to recharge the generation 2 meta

Asked 1 day ago by 4141.

• A:Answer Hi 4141! Thanks for your question. All of our AI glasses typically take around 75 minutes to charge fully from 0% to 100% charge. Hope this helps!

  Answered 21 hours ago by Meta Store Support

  
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Q: QuestionDo any of these glasses have adjustable nose pieces?

Asked 1 day ago by Danno.

• A:Answer Hi Danno. Thanks for your question! All of our Ray-Ban Meta AI glasses would come with fixed, non-adjustable nose bridges. Hope this helps!

  Answered 22 hours ago by Meta Store Support

  
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Q: QuestionIs this Standard size? and do you have it in the store to pick up (Chicago, North Avenue Store?

Asked 1 day ago by Rod.

This question was asked about the related product: Ray-Ban Meta - Wayfarer (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Transitions Sapphire Lenses - Shiny Transparent Grey

Q: QuestionAre these glasses large head, friendly?

Asked 1 day ago by Anonymous.

This question was asked about the related product: Ray-Ban Meta - Wayfarer (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Transitions Grey lenses - Matte Black

• A:Answer Hit here, We just wanted to stop by and provide you with the sizing for the Ray-Ban Meta Wayfarer Gen 2's that you're asking about, and provide you with the sizing. Ray-Ban Meta Wayfarer (Standard) Hinge to hinge: 131 mm Lens height: 41 mm Lens width: 50 mm Bridge width: 22 mm Temple length: 150 mm Ray-Ban Meta Wayfarer (Large) Hinge to hinge: 137 mm Lens height: 44 mm Lens width: 53 mm Bridge width: 22 mm Temple length: 155 mm

  Answered 1 day ago by Meta Store Support

  
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Q: QuestionCan you FaceTime with these glasses?

Asked 5 days ago by Katt.

This question was asked about the related product: Ray-Ban Meta - Wayfarer (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Transitions Sapphire Lenses - Shiny Transparent Grey

• A:Answer Hi Katt, I completely understand wanting to use FaceTime to share what you see and it would be so convenient! Unfortunately, because FaceTime is exclusive to Apple’s system, it doesn’t directly support streaming video from the glasses right now. However, the great news is that you can get that exact same hands-free, point-of-view experience using WhatsApp or Facebook Messenger! Once you start a video call on your phone through either of those apps, you can easily switch the video feed to your glasses so the other person can see exactly what you are looking at in real-time.

  Answered 5 days ago by Meta Store Support

  
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Q: QuestionCan you FaceTime with these glasses?

Asked 5 days ago by Katt.

This question was asked about the related product: Ray-Ban Meta - Wayfarer (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Transitions Sapphire Lenses - Shiny Transparent Grey

• A:Answer Si, pero a veces dependerá de ti connection de internet

  Answered 2 days ago by AlanGTM502

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Q: QuestionAre these compatible with iPhone 12 Pro Max?

Asked 1 week ago by Anonymous.

• A:Answer Yes

  Answered 1 week ago by LAURAC

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Q: QuestionAre these compatible with iphone 17e in connectivity?

Asked 1 week ago by Anonymous.

This question was asked about the related product: Ray-Ban Meta - Wayfarer (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Transitions Sapphire Lenses - Shiny Transparent Grey

• A:Answer Yes

  Answered 1 week ago by XxElliexX

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Q: QuestionAre the lenses in these glasses transitional lenses? Ray-Ban Meta Wayfarer (Gen @) glasses clear lenses- Matte Black

Asked 1 week ago by Meka.

• A:Answer Yes they are

  Answered 1 week ago by XxElliexX

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Q: QuestionIf using these to record video in a remote location without wifi or bluetooth, will they still record video?

Asked 2 weeks ago by 805wayfarer.

This question was asked about the related product: Ray-Ban Meta - Wayfarer (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Transitions Sapphire Lenses - Shiny Transparent Grey

• A:Answer They will still record if your phone has WiFi connection.

  Answered 1 week ago by XxElliexX

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Q: QuestionHow is the standard size for fit with a small head

Asked 2 weeks ago by Anonymous.

This question was asked about the related product: Ray-Ban Meta - Wayfarer (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Green lenses - Shiny Black

• A:Answer Hi there Thank you so much for your fitting query! We can advise that the fit for our standard size would depend on exactly what size your head is. We recommend using a soft tape measure your head and you can then compare them against the standard sizing's below to see if they'd be a good fit! Hinge to hinge: 131 mm Lens height: 41 mm Lens width: 50 mm Bridge width: 22 mm Temple length: 150 mm

  Answered 2 weeks ago by Meta Store Support

  
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Q: QuestionIs this the large size? I have a big head and the regular won't fit.

Asked 2 weeks ago by Size.

This question was asked about the related product: Ray-Ban Meta - Wayfarer (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Transitions Sapphire Lenses - Shiny Transparent Grey

• A:Answer Hello there! Getting the right fit is super important for comfort! This specific listing is for the Standard version. To make sure you get a pair that fits you well, please have a look at the official Ray-Ban Meta glasses in Large size, which are designed specifically for a wider fit.

  Answered 2 weeks ago by Meta Store Support

  
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Q: Questioncan you add a prescription and what would it add to the price

Asked 2 weeks ago by Johnny.

This question was asked about the related product: Ray-Ban Meta - Wayfarer (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Transitions Sapphire Lenses - Shiny Transparent Grey

• A:Answer Hey there Johnny! You can indeed add prescription, either when you order the glasses with us or later on after you get the glasses. You can visit one of our certified retailer to do so. In terms of pricing it would vary depending on what you require for the best information regarding price you should visit our website and you can get accurate prices. Thanks for the question.

  Answered 2 weeks ago by Meta Store Support

  
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Q: QuestionCan you trade gen1

Asked 2 weeks ago by MB.

This question was asked about the related product: Ray-Ban Meta - Wayfarer (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Transitions Sapphire Lenses - Shiny Transparent Grey

• A:Answer Best Buy does trade in for Meta glasses

  Answered 1 week ago by XxElliexX

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Q: QuestionDo the transition lenses change between sunglasses and nomral? If so, is it the "Grey" ones when selecting a lens on best buy?

Asked 3 weeks ago by Sam.

This question was asked about the related product: Ray-Ban Meta - Wayfarer (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Transitions Grey lenses - Matte Black

• A:Answer Yes they change between and they are a grey transition lens.

  Answered 3 weeks ago by DilonWVerified Purchase

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Q: Question3 generation is available in Puerto Rico?

Asked 3 weeks ago by Anonymous.

This question was asked about the related product: Ray-Ban Meta - Wayfarer (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Transitions Sapphire Lenses - Shiny Transparent Grey

• A:Answer Hey there, Gen 3 isn't released currently, Gen 2 is still the latest version of our AI glasses. We hope this helps!

  Answered 3 weeks ago by Meta Store Support

  
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Q: QuestionCan I update to a prescription lenses for this smartglasses? Do I have to contact Ray-Ban directly?

Asked 3 weeks ago by Ratha.

This question was asked about the related product: Ray-Ban Meta - Wayfarer (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Transitions Sapphire lenses - Shiny Cosmic Blue

• A:Answer Yo los gradue en optica random solo les pregunte si tenia experiencia en letes de meta y los gradue, muy bien sin ningun problema.

  Answered 3 weeks ago by GrisCasas

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Q: QuestionCan I pay with my hsa card

Asked 3 weeks ago by Derrick.

• A:Answer Hey there Derrick Thanks for the questions, we do indeed accept HSA as a payment method for our AI glasses. We look forward to you becoming a member of the family.

  Answered 3 weeks ago by Meta Store Support

  
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Q: QuestionHow long of a video can these glasses record.

Asked 1 month ago by DanielL.

• A:Answer Hi there Daniel! Thanks for the great question currently you can record for up to 3 minutes with Ultra 3k quality! You will be able to capture many amazing moments with these slick frames and with up to 8 hours of battery life with another 48 additional hours of battery life in the charging case you can keep going all day!

  Answered 1 month ago by Meta Store Support

  
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