Questions & Answers

Q: QuestionWhat is the difference between graphite and gray lenses?

Asked 11 months ago by Charley.

This question was asked about the related product: Ray-Ban Meta - Wayfarer (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Clear lenses - Matte Black

• A:Answer Gray lenses are darker. But the graphite come in polarized and or transition IIRC..

  Answered 11 months ago by JeremyM

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Q: Questioncan an eyeglass prescription be added to these?

Asked 1 year ago by regina.

This question was asked about the related product: Ray-Ban Meta - Wayfarer (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Clear lenses - Matte Black

• A:Answer Yes I have transitions and progressive lenses and they are perfect

  Answered 1 year ago by ScottT

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Q: QuestionCan you live stream with generation 2 meta's?

Asked 1 year ago by Iris.

This question was asked about the related product: Ray-Ban Meta - Wayfarer (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Green lenses - Shiny Black

• A:Answer Beware! No, you can NOT live stream with the gen2. They have removed this feature from the gen2. It is still available on gen1. Some sources cited battery overheating issues as the decision to remove the live stream feature and there is no good workaround for it.

  Answered 11 months ago by Pikarde

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Q: QuestionCan you listen to music on these

Asked 3 weeks ago by Sin.

This question was asked about the related product: Ray-Ban Meta - Wayfarer (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Clear lenses - Matte Black

• A:Answer si

  Answered 2 weeks ago by MarthaHVerified Purchase

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Q: QuestionCan the glasses store pictures and video and what can they be downloaded to

Asked 1 month ago by Badger.

• A:Answer Yes

  Answered 1 month ago by AHMADSVerified Purchase

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Q: QuestionDo these glasses require an internet connection? I do not understand how they work.

Asked 1 month ago by Phil.

This question was asked about the related product: Ray-Ban Meta - Wayfarer (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Green lenses - Shiny Black

• A:Answer Hello Phil! Great question. The glasses do not need a constant internet connection. Basic features like taking photos, recording videos, and listening to music via Bluetooth work completely offline. However, you will need an active Wi-Fi or mobile data connection on your phone to use the Meta AI voice commands and sync your media to the app.

  Answered 1 month ago by Meta Store Support

  
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Q: QuestionIs there someone in the store that will help me on the set up with the glasses, if so, do I need to make a

Asked 1 month ago by Jeffery.

This question was asked about the related product: Ray-Ban Meta - Wayfarer (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Clear lenses - Matte Black

• A:Answer Hello Jeffery! Congratulations on your new Ray-Ban Meta - Wayfarer (Gen 2) smart glasses! Here is a simple, step-by-step guide to help you get them set up and ready to use: 1. Charge Up: Place your glasses securely inside the charging case. Make sure the LED indicator on the case turns on to confirm they are drawing power. Let them charge fully before your first use. 2. Get the App: On your smartphone, download and install the free Meta View companion app from the Apple App Store or Google Play Store. 3. Turn on Bluetooth: Make sure your mobile phone's Bluetooth is turned on and that your phone is connected to a stable internet connection. 4. Start Pairing: Slide and hold the power switch on the left inner temple arm of your glasses toward the lens until the front LED light starts blinking blue. 5. Follow the App: Open the Meta View app, sign in with your account, and follow the simple on screen prompts to pair your new glasses! We can't wait for you to step into the future and start capturing amazing, hands free memories with your new glasses! Enjoy your incredible new tech, and please let us know how your first recording goes!

  Answered 1 month ago by Meta Store Support

  
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Q: QuestionCan these glasses help a blind person or nearly blind person navigate the world around him such as reading, walking outside, watching television etc?

Asked 1 month ago by Anonymous.

This question was asked about the related product: Ray-Ban Meta - Wayfarer (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Transitions Grey lenses - Matte Black

• A:Answer It can be good usecase for blind person or nearly blind person. However, it feel like accessory more than using for long hour. It should be great if improve battery life.

  Answered 1 month ago by VIKASHSVerified Purchase

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Q: QuestionHow long of a video clip can it take?

Asked 1 month ago by Dean.

• A:Answer Hi Dean! Thanks for reaching out. Your Meta smart glasses can capture continuous video clips up to a maximum duration of 3 minutes per recording! You can easily select your preferred length between 30 seconds, 60 seconds, or the full 3 minutes directly inside your Meta View app settings. We hope you have an incredible time capturing all your favorite memories completely hands free!

  Answered 1 month ago by Meta Store Support

  
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Q: QuestionCan I have my prescription lenses put in and I need a frame for my big head.

Asked 1 month ago by Gman.

This question was asked about the related product: Ray-Ban Meta - Wayfarer (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Clear lenses - Matte Black

• A:Answer Hello! Yes, you absolutely can! You can order your Meta Ray-Ban glasses directly with prescription lenses, or have a certified optician put them in later. For the perfect fit, our classic Wayfarer frame comes in a Large size (53mm) and our sleek Skyler frame offers a wider design. Explore our official fit guide online!

  Answered 1 month ago by Meta Store Support

  
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Q: QuestionDo they work with iPhone iOS?

Asked 1 month ago by Matt.

• A:Answer Hi Matt! Thanks for reaching out. Yes, absolutely! Ray-Ban Meta smart glasses are fully compatible with Apple iPhones running iOS 14.4 or higher. You just need to download the official Meta AI app from the Apple App Store to seamlessly pair them, manage your settings, and import all your hands-free photo and video captures! We hope you have an absolutely fantastic time pairing your iPhone with the future of wearable tech!

  Answered 1 month ago by Meta Store Support

  
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Q: QuestionCan the glasses link on too my Bluetooth hearing aids so I can hear what it’s saying or playing?

Asked 1 month ago by Cesar.

This question was asked about the related product: Ray-Ban Meta - Wayfarer (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Transitions Grey lenses - Matte Black

• A:Answer Yes

  Answered 3 weeks ago by AyiSVerified Purchase

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Q: QuestionCan I watch YouTube with this Meta Ray-Ban?

Asked 2 months ago by Namaste.

This question was asked about the related product: Ray-Ban Meta - Wayfarer (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Clear lenses - Matte Black

• A:Answer Hi Namaste! Thanks for reaching out. No, you cannot watch YouTube video visuals directly on the standard Ray-Ban Meta Wayfarer (Gen 2) glasses because they do not have a built in screen or visual display inside the lenses. However, since they operate as open ear Bluetooth headphones, you can absolutely stream and listen to the audio of any YouTube video, short, or podcast playing from your paired smartphone! If you are looking to actually watch YouTube videos directly in your field of vision, you would need to step up to the premium Meta Ray-Ban Display edition, which includes a full color in lens screen and dedicated YouTube app browsing. We hope you have an incredible time enjoying your favorite content and listening to hands free audio on the go!

  Answered 1 month ago by Meta Store Support

  
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Q: QuestionCan I use the doctor prescription eye glass?

Asked 2 months ago by Okay.

This question was asked about the related product: Ray-Ban Meta - Wayfarer (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Transitions Grey lenses - Matte Black

• A:Answer Yes, you can absolutely use your doctor's prescription with Ray-Ban Meta Wayfarer (Gen 2) glasses. The entire Ray-Ban Meta smart glasses lineup is fully compatible with prescription lenses. You can order a complete pair with your prescription built-in directly through the official Meta Store

  Answered 1 month ago by Meta Store Support

  
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Q: QuestionWhat if I buy them but dont like them & I want to return them?

Asked 2 months ago by Marty.

This question was asked about the related product: Ray-Ban Meta - Wayfarer (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Green lenses - Shiny Black

• A:Answer Hi there Marty! If you aren't 100% satisfied with your new pair of glasses we offer a 30 day period where you can return your glasses for a full refund. So feel free to try them out and while we hope that you love them, you can return them at any point within the first 30 days!

  Answered 2 months ago by Meta Store Support

  
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Q: QuestionAre these glasses compatible with an I-phone 12 Pro Max?

Asked 2 months ago by Lynn.

This question was asked about the related product: Ray-Ban Meta - Wayfarer (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Green lenses - Shiny Black

• A:Answer Yes, they work with my iPhone 12 Pro Max. The connection was easy, and I’ve been able to use the features without any problems.

  Answered 2 months ago by ANTANYAHF

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Q: QuestionI don’t wear glasses, but do wear sunglasses. Would it be better for me to just get sunglasses or transitional lens?

Asked 2 months ago by Lynn.

This question was asked about the related product: Ray-Ban Meta - Wayfarer (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Green lenses - Shiny Black

• A:Answer If you mainly wear sunglasses, I’d recommend the sunglass lenses. If you want something you can wear indoors and outdoors, transitional lenses would probably be more convenient.

  Answered 2 months ago by ANTANYAHF

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Q: QuestionWhat is the uv protection on these

Asked 2 months ago by Moe.

This question was asked about the related product: Ray-Ban Meta - Wayfarer (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Transitions Sapphire Lenses - Shiny Transparent Grey

• A:Answer I don't know the exact specs, but honestly there great.

  Answered 2 months ago by GEOB

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Q: QuestionIs the sizes available in large?

Asked 2 months ago by Dev.

This question was asked about the related product: Ray-Ban Meta - Wayfarer (Gen 2) glasses with Meta AI, Audio, Photo, Video Compatibility - Transitions Grey lenses - Matte Black

• A:Answer 100% Yes

  Answered 2 months ago by CRISMARPVerified Purchase

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