Questions & Answers

Q: QuestionWhat type of wireless connectivity does the product use?

• A:Answer The Ray-Ban Meta smart glasses use Bluetooth wireless connectivity.

Q: QuestionCan you make phone calls with the glasses?

• A:Answer You can make hands-free calls with the glasses.

Q: QuestionWhat is the maximum number of devices that can be connected simultaneously?

• A:Answer The maximum number of devices that can be connected simultaneously is two.

Q: QuestionWhat is the battery life?

• A:Answer The battery life of the smart glasses is 4 hours.

Q: QuestionAre the glasses water resistant?

• A:Answer The glasses are water-resistant.

Q: QuestionDoes this product have a built-in camera?

• A:Answer Yes, these glasses have an updated ultra-wide 12 MP camera and a five-mic system.

Q: QuestionWhat app is required to use these glasses?

• A:Answer The Meta View app is required and must be paired with the glasses.

Q: QuestionHow long does the battery last on a single charge?

• A:Answer The glasses provide up to four hours of battery life on a single charge.

Q: QuestionCan I livestream directly from these glasses to social media?

• A:Answer Yes, you can livestream directly to Instagram and Facebook, and easily switch perspectives between the glasses and your phone.

Q: QuestionWhat is the lens treatment on these glasses?

• A:Answer The lenses have Ultraviolet (UV) light protection.

Q: QuestionWhat type of audio features do these glasses have?

• A:Answer The glasses have discreet speakers that allow you to enjoy rich audio quality, music, and calls without blocking ambient sounds.

Q: QuestionHow can I use these glasses for communication?

• A:Answer You can use voice commands to make calls, send texts, and even send voice messages with WhatsApp or Messenger.

Q: QuestionCan you use prescription

Asked 2 years ago by Lisa.

This question was asked about the related product: Ray-Ban Meta - Wayfarer glasses with Meta AI, Audio, Photo, Video Compatibility - Polarized Brown Lenses - Shiny Caramel

• A:Answer Yes, you can. Im waiting for mine to come back in. You see a list of certified optometrist on the Ray Ban website where this can be done so your warranty isnt voided.

  Answered 2 years ago by Anonymous

  Helpful (7)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWill these Meta Ray Ban’s pair with the new iPhone 15 and support iOS integration with Siri?

Asked 2 years ago by PaulG.

This question was asked about the related product: Ray-Ban Meta - Wayfarer Large (Gen 1) glasses with Meta AI, Audio, Photo, Video Compatibility - Polarized Gradient Graphite Lenses - Matte Black

• A:Answer I use android, but these are the instructions I found for iPhone 15. 1. Ensure your phone has an operating system of iOS 14.4 or later 2. Download the Meta View app from the App Store 3. Log in to the app using your Meta account 4. Turn on your glasses 5. Press and hold the power switch for five seconds until a blue light flashes 6. Select your glasses in the app

  Answered 2 years ago by NightLightImagesVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionTime limit on recording video?

Asked 8 months ago by Bill.

• A:Answer Hey there, Bill! Thanks for reaching out with your query regarding the duration of the video recording limit on the Ray-Ban Meta glasses. To answer your question, the glasses can record video for up to 3 minutes in length. While the default recording time is set to 1 minute, this can be adjusted in the accompanying Meta AI app. Increasing it to 3 minutes is certainly a lot more suited for vlogging or capturing longer moments! If you have any other queries on the glasses, please feel free to reach out to our Support Team. You can find them on the Meta Quest Help Center on our website and they'll be more than happy to help!

  Answered 8 months ago by Meta Store Support

  
  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDo these glasses work offline with no data connection

Asked 6 months ago by Lalo89.

This question was asked about the related product: Ray-Ban Meta - Wayfarer Large (Gen 1) glasses with Meta AI, Audio, Photo, Video Compatibility - Polarized Gradient Graphite Lenses - Matte Black

• A:Answer Yes, the Ray-Ban Meta Gen 1 glasses do work offline, but only for the basic features. You can take photos and record videos without any internet connection, and you can also listen to music over Bluetooth from your phone. These functions work completely fine with no Wi-Fi or mobile data. However, the advanced features—like the Meta AI voice assistant, smart commands, calling or messaging through the glasses, and syncing your photos and videos to your phone—require an internet connection. The glasses also need Wi-Fi during setup, firmware updates, and when transferring media to your phone through the Meta app. So in short, offline mode is good for capturing moments and playing audio, but anything AI-related or connected to Meta’s services won’t work without data or Wi-Fi.

  Answered 4 months ago by GaurabSVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI was reading it says you can have up to 100 videos or 500 videos, is that in one use or like can you get more storage for more photos?

Asked 8 months ago by Alex.

• A:Answer Hi Alex! Thank you so much for your question! We can advise that depending on the quality of the videos or photos you take they can take less or more space but we can advise you don't have to worry about running out of space on your glasses as with the Meta AI app you can import your photos and videos directly from your glasses through the app onto your phone allowing you to have as much space as you would like to capture the world through the high tech lens of a pair of Ray-Ban Meta glasses!

  Answered 8 months ago by Meta Store Support

  
  Helpful (2)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I add prescription lenses (will that affect the video display?), how does video work if i start a show on hulu on my phone, can i see the display on my glasses?

Asked 1 year ago by violaytorLARS.

• A:Answer Hey there and thank you for your question. Yes, you can get prescription lenses added to your Ray-Ban smart glasses. All you would need to do is bring them to your chosen optical retailer. The cost of this service would be dependent on a few different factors, so I would suggest you discuss this with them directly and please note that the eligible prescription range for Ray-Ban Meta glasses is -6.00 to +4.00 total power. In regards to a video display, there wouldn't be one for this product. It's functions at the moment would be in relation to recording photos and videos, listening to music through the over ear speaker and so much more! Please check out more through the following link- https://www.meta.com/smart-glasses/ Hope this helps!

  Answered 1 year ago by Meta Store Support

  
  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan you view video or pictures in the glasses.

Asked 2 years ago by Paul.

This question was asked about the related product: Ray-Ban Meta - Wayfarer Large (Gen 1) glasses with Meta AI, Audio, Photo, Video Compatibility - Polarized Gradient Graphite Lenses - Matte Black

• A:Answer You can listen to them, but you cannot see them.

  Answered 2 years ago by NightLightImagesVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (4)