Cyber Monday is hereEnds Tomorrow.Shop now

Main Content

“RF267AARS , Samsung DA29-00003G, is NOT compatible. Been round and round with samsung "experts" on the 800 number. This aqua pure plus filter that is replacing the aqua pure plus filter has changed.. the threads are now made different and no longer fit. The Aqua Pure Plus filter picture on the box shows the old picture with verticle threads, but inside every box (I've bought 6 of them now) the filter is different with a diagonal portion now on the threads...so it never locks in place. The new filter also says the word "Saude"..not aqua pur plus on the filter itself. Even samsung is NOT aware they are different, (2 of my filters were ordered from them directly) and are not compatible. Nice of them to change the part and my 4 year old refrigerator can no longer be fitted with a filter (except a cheap,crummy, poor tasting, off brand). So far after numerous calls to Samsung, one technician confirmed he "heard" they were changed. But can't do anything about it. Wish best buy had the old ones...but unfortunately all stock is the same...the oder dept can only look at the same incorrect picture on the Aqua Pure Plus box that we see. But inside the box will be different.”

Asked by Anne 
Answer This Question

1-4 of 4 Answers