“ive been using the same filter for 10 plus years and now it wont fit into my fridge. for some reason you changed something in the interface and now I have to waste my time and go to a store to return. I guess from now on i'll have to get it at Amazon.”
1-1 of 1 Answer
Hi Wrong, We really appreciate you sticking with Samsung for over 10 years. That kind of loyalty means a lot to us. Your Best Buy store can assist with an exchange and help confirm the correct compatible filter for your refrigerator. You may also contact Best Buy Customer Service at 1-888-237-8289 for additional support. Your voice is genuinely valued. Rachel Samsung Care
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