A:Answer Hi Elly.
Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the 23 cu. ft. Smart Counter Depth Side-by-Side Refrigerator in Stainless Steel (RS23A500ASR).
Here are some links to guide how to "power on" the appliance and change the internal temperature.
You may also refer to the user manual for the;
Refrigerator at a glance 15-16 look for (6) the "Feature Panel" location
Feature panel 31 to make the changes on the fridge
https://downloadcenter.samsung.com/content/UM/202102/20210216063222924/DA68-03958P-00_RS5300T-ND__EN-MES-CFR__USA.pdf
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RS23A500ASR/AA
One (1) year parts and labor
Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144645419
Have a great day.
^Charles