“I’ve had the headset for a while and it’s been great. But today when I turned it on and it would not connect. I have never had this problem before. How can I fix this?”
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Hello! We're sorry to hear about your experience. We would like to inform you that, as of March 16 of 2020, the Poly RIG and GameCom Gaming product lines are owned by Nacon. All Technical, Customer Support and RMA's for these products will now be provided by this company. Please reach out to Nacon at this email address if you are in need of support: North America - Australia – New Zealand: [email protected]. For us in Poly, it has been a sincere pleasure to have you as our customer. Sorry for any inconvenience.
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