“Hi I have to RIG 800 pro headset HS, when I charge the head set over night I turn it on and it says “recharge headset. yet I’ve had it on charge for over 7 hours. As well as when I put it on the charging dock the red light stays on but seems to not charge”
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Hello Jack, We apologize you are having an issue with your RIG 800 PRO HS headset charging. The typical behavior is that the charging light on the base remains red while charging and goes out when the headset is fully charged. If that's not happening, then please contact Nacon Customer Support for warranty service. All RIG products from Nacon are covered by a 1-year manufacturer's warranty covering any defects. We can be reached via email at [email protected]. Please include this information and copy of your Best Buy receipt for the most prompt service. Thank you for choosing RIG audio products from Nacon...
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