Questions & Answers

Q: QuestionDoes the product come with mounting hardware?

• A:Answer Yes, the product includes mounting hardware for easy installation.

Q: QuestionDoes the Ring Alarm Outdoor Contact Sensor come with mounting hardware?

• A:Answer Yes, the sensor includes mounting tape and screws for installation.

Q: QuestionWhat type of battery does the Ring Alarm Outdoor Contact Sensor use?

• A:Answer This device uses an alkaline battery.

Q: QuestionCan I get alerts on my phone when the sensor is triggered?

• A:Answer Yes, you will receive mobile alerts when the sensor detects the opening or closing of your gates, sheds, storage containers, or windows.

Q: QuestionWhat type of batteries does this device use?

• A:Answer This device uses three AA alkaline batteries.

Q: QuestionCan I use the Ring Alarm Outdoor Contact Sensor indoors?

• A:Answer This sensor is designed for outdoor use.

Q: QuestionWhat type of sensor is used in this Ring Alarm?

• A:Answer This Ring Alarm uses a magnetic sensor for detection.

Q: QuestionHow is this device powered?

• A:Answer This device is battery-powered and uses three AA alkaline batteries.

Q: QuestionDoes this device work with other brands, or is it only compatible with Ring products?

• A:Answer The Ring Alarm Outdoor Contact Sensor is compatible with other Ring brand products.

Q: QuestionIs the Ring Alarm Outdoor Contact Sensor battery-powered?

• A:Answer Yes, this device is powered by a battery.

Q: QuestionIs this contact sensor only meant for indoor use?

• A:Answer This contact sensor is specifically designed for outdoor use.

Q: QuestionCan this go one fence and can I hear the alert outside

Asked 4 years ago by Queen.

• A:Answer Hello Queen, Great question. Yes, this can go on your outdoor fence. Please see our help center article for more information: https://support.ring.com/hc/en-us/articles/4403257838484-Outdoor-Contact-Sensor-Help-FAQs. For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. We look forward to hearing from you soon! Thank you, Jamila with Ring.

  Answered 4 years ago by Ring

  
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Q: QuestionCan this be used for french interior doors? My french doors are black and the Ring Window and Door Alarm Contact Sensors for interior doors only come in white.

Asked 3 years ago by DaniRodriz.

• A:Answer Hi DaniRodriz. Great question! Yes, you can use the Ring Alarm Outdoor Contact Sensor on an interior door. There are many entry points where Outdoor Contact Sensors can be used to secure your home, including: entry points in fences and gates, sheds and garages, as well as doors and windows that may be exposed to the weather and climate. When installing, make sure that the sensor is not too far away from the Base Station, and check that when the door, window, or gate is closed, the space between the Sensor and magnet are 1 inch or less. There needs to be at least 1/2" of space so you can slide the cover open to change the batteries. For additional information, visit our support center: https://support.ring.com/hc/en-us/articles/4406906338964. We also invite you to visit the Ring Community. It is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback/experiences with Ring. We invite you to reach out at https://community.ring.com/ if any additional information is needed regarding your concern. All the Best, Nicole with Ring.

  Answered 3 years ago by Ring

  
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Q: QuestionIs there a device that detects and alerts when triggered at the door

Asked 7 months ago by BoBo.

• A:Answer Hi BoBo. Thank you for taking the time to ask about the Ring Outdoor Contact sensor. To answer your question, yes. The Ring Outdoor Contact Sensor is designed to be installed on a door, window, or outdoor gate to provide mobile alerts in the Ring App when your door, window, or outdoor gate opens. If any additional information is needed regarding your Ring Outdoor Contact Sensor, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Thank you for being the best part of Ring! Have a wonderful day! Sincerely, Link from Ring.

  Answered 7 months ago by Ring

  
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Q: QuestionWill this sensor detect when my dog is waiting at the back door to come in

Asked 7 months ago by BoBo.

• A:Answer Hi BoBo. Thank you for taking the time to ask this question. No, the Ring Alarm Outdoor Contact Sensor is used to help secure outdoor gates, sheds, guesthouses, and windows. You can get mobile alerts in the Ring App when your outdoor gate opens. If any additional information is needed regarding your question, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today! Thank you, Amilia from Ring.

  Answered 7 months ago by Ring

  
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Q: QuestionCan I use this on a garage door so I get and alert when it’s get opened

Asked 1 year ago by Rich.

• A:Answer Hi Rich. Thanks for asking. Yes, there are many entry points where Ring Outdoor Contact Sensors can be used to secure your home, including: Entry points on fences and gates. Sheds and garages. Doors and windows that may be exposed to the weather and climate. The Outdoor Contact Sensor is made up of two parts—the sensor and the magnet—and when installed on your door or window, it can tell if the door or window is open or closed. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

  Answered 1 year ago by Ring

  
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Q: QuestionCan these be used on indoor windows?

Asked 2 years ago by Anonymous.

• A:Answer I don’t know why they couldn’t. They are larger in size than the indoor sensors and they tie into the ring alarm base a different way.

  Answered 2 years ago by MARCVerified Purchase

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Q: QuestionCan this be installed on an iron gate?

Asked 2 years ago by MsIllini.

• A:Answer Hi MsIllini. Good question. Yes, the Ring Alarm Outdoor Contact Sensor can be installed on a variety of surfaces. You will want to make sure the sensor and the magnet are lined up and 1" (2.5 cm) apart or less. Learn more here: https://support.ring.com/hc/en-us/articles/4408904229908-Installing-your-Outdoor-Contact-Sensor. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.

  Answered 2 years ago by Ring

  
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Q: QuestionHow far is this work like halfway down my driveway or what

Asked 2 years ago by Toby.