1-1 of 1 Answer
Hi JEarly. Thank you for taking the time to ask this question. For optimal performance, it is not recommended to aim your Ring device directly at a window. The glass can negatively affect the camera's ability to accurately detect motion and the Night Vision feature may experience glare or washed-out images when pointed through glass. Repositioning the camera to a location that avoids facing a window should provide a better image. We invite you to reach out to our community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. Thank you, Miyuki from Ring.
Sorry, there was a problem. Please try again later.
